Packaging Factory
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B2B CX

 

52% 

Top business leaders cite delivering excellent CX as a key challenge.

 

This is no surprise given additional survey results illustrating how just 15% of firms rated themselves “leaders” in CX, while twice as many (30%) self-reported as “laggards.”

Adobe Survey Results, 2020

Insights
 
B2B CX

Insights
 
Data and Data Analytics