Verint® is a leader in customer experience (CX) automation. The world’s most iconic brands—including more than 80 of the Fortune 100 companies—use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI business outcomes across the enterprise.
 
With Verint, organisations can meet the challenges posed by continued growth in the number of customer interactions and higher customer expectations for elevated CX. Since hiring more workers and increasing workforce expenses are not a sustainable solution, organisations are looking for AI-powered platforms to help them drive CX automation to achieve their strategic objectives and realise significant ROI.
 
Using the Verint Open Platform, organisations can handle more interactions with better quality without increasing the size of their human workforce. Our AI-powered platform helps them increase CX automation across all touchpoints with their customers, including the contact center, back office, branch, web sites, and mobile apps.

Talkdesk® is on a mission to rid the world of bad customer experience. With our cloud-native, generative AI-powered CX platform, purpose-built industry solutions, and extensible AI offerings, we empower enterprises in the cloud and on-premises to deliver exceptional customer experiences that make them more competitive, grow revenue, reduce costs, and provide operational efficiencies. With specialized workflows and integrations delivered out of the box for our Industry Experience Clouds, Talkdesk accelerates value for our customers faster and more simply than legacy or one-size-fits-all solutions. Companies that love their customers use Talkdesk.

Founded in 1998, Squiz is a global Gartner-ranked Digital Experience Platform (DXP) company. We serve customers globally across higher education, government, financial services, insurance, utilities and other service-driven sectors.

Squiz DXP is designed for lean teams in complex organizations. We help you to build brilliant experiences fast, across websites, portals, intranets, apps and more.

Partner with us to:
- Unify fragmented customer journeys,

- Deliver personalized experiences,

- Orchestrate and reuse content across sites,

- Assure accessibility,

- Increase conversion and engagement.

Unlock flexibility to use existing tech alongside Squiz, managed from a single platform. Embrace change with confidence, with no vendor lock-in.

manifesto is the digital experience agency for changemakers. We take pride in creating inclusive, accessible, sustainable and joyful digital experiences, products and services. Combining human-centred design and accessible technology, we transform, reimagine and maximise digital channels to drive growth, conversion and advocacy. 

Acquia empowers ambitious digital innovators to craft the most productive, frictionless digital
experiences that make a difference to their customers, employees, and communities. We provide
the world’s leading open digital experience platform (DXP), built on open source Drupal, as part
of our commitment to shaping a digital future that is safe, accessible, and available to all.

The International Customer Experience Institute (ICXI) was founded in the United Kingdom with the goal of setting global standards for Customer Experience Excellence. Today, we are a global organisation, with 3 certification frameworks:

ICXS2019: International Customer Experience Standard

IDCXS2022: International Digital Customer Experience Standard

IEHWS2023: International Employee Happiness and Wellbeing Standard

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​We also provide a MSc in Customer Experience and Service Management in Partnership with the Abertay University (UK)

The Customer Institute is an independent global organization setting the gold standard for customer experience, as well as enabling and recognizing excellence in customer centricity.

The Customer Institute develops, finds, and promotes best practices, and proves the value of customer-centricity to organizations in B2C, B2B, as well as in the public sector. Through our certification and assessment programs we enable and recognize excellence in customer centricity.

We are the go-to destination for organizations looking to excel through customer centricity.

The Customer Data Platform Institute educates marketers and technologists about customer data management.   The Institute publishes industry news and educational materials, provides vendor comparison reports, builds directories of industry vendors and service firms, and offers Webinars, workshops, and consulting on related issues.

Customer Data Platforms are defined as 'packaged software that maintains a unified, persistent customer database which is accessible to external systems.' They are the only types of packaged software specifically designed to create and share a complete view of each customer.  The CDP Institute’s RealCDPTM program certifies systems that meet the Institute’s definition.

ACN Newswire supports Asian companies and organizations with press release distribution to stakeholders in Asia and worldwide -- institutional investors and analysts, individual stakeholders, financial & trade media and the Internet. Today, ACN Newswire is the globally recognised press release distributor from the region, in simplified & traditional Chinese, Korean and Japanese as well as English.

StartupNews.fyi is India’s leading news & technology media company that focuses on Startups in India and top stories across the globe. From the latest news to the unicorns, we cover everything that happens in Startup World. Within a short span of time, we have placed great trust in the startups & reached over 8 million enthusiasts. Whether it is the in-person meetups and international delegations, SNFYI has served the ecosystem and helped several startups and investors to connect & spread the word through a single channel.

Our community is bigger than ever before with over 10 million Startup Enthusiasts, 360k+ followers on Instagram, 30k+ followers on LinkedIn with 100k+ impressions, 30+ E-Cell Partnerships, 340+ meet-ups, and 19k+opt-in members on WhatsApp.

https://startupnews.fyi/

siliconindia publishes exclusive and authentic content through stories of burgeoning entrepreneurs, outstanding technologists, and accomplished CXOs, along with business analysis, leading technology trends, and opinions. Having procured the wisdom and augmented the insights on various verticals, besides technology, siliconindia over the years has branched into sectors ranging from Enterprise Services to Healthcare, Education, Consultants, Real Estate, Lifestyle, and Startups. Having grown profoundly, siliconindia today reaches out to the top management and senior executives (VPs and CXOs), venture capitalists, and entrepreneurs across India. siliconindia is a proponent of the bilateral business corridor, acting as a quintessential forum for professionals to interact, exchange knowledge, develop business relationships, and share their experiences—a one of kind proposition.

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For more information please visit https://www.siliconindia.com/

CIOReview is a leading technology magazine that is at the forefront of guiding enterprises through the continuously varying business environment with information about the solutions and services. The magazine serves as a trustworthy knowledge source as well as a platform for the C-suite executives, industry experts, technology buyers, and other decision-makers to share their valuable insights about new technology trends in the market.