The region's #1 experience show

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Reimagining customer, visitor, and patient experience to create impact.

Colocated Shows

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The Experience Show 2023

Business of Experience |

Visitor Experience I

Patient Experience I

Service Experience

Why Attend The Experience Show 2023?

Are you ready to capitalise on experience to be a value driven organisation?

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Hard Hitting Discussions

Experience has been a critical growth lever organisations have adopted through the digital pivot, benefitting from new revenue streams to increase engagement. How do you embark on the journey to continue to be relevant to the customer in an ever-changing digital world?

The Experience Show examines the business models, opportunities, and digital transformation that organisations can adopt to increase retention, grow engagement, and remain relevant.

400+ top minds from the experience space will explore, network, and benchmark winning strategies.

Lessons you won't forget

The competitive landscape is constantly raising the bar - it's time to focus on re-imagining experience

Conference

100+ sessions 

In-depth coverage through conference

Conference Customer Experience Live

Experience Awards

12 Awards Categories

Benchmark your excellence.

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Leaders Connects

Closed-door discussions

Learn how to leverage Digital Twin for growth

Conference Customer Experience Live Leaders Connect

Solutions Showcase

40 innovative experience 

solutions

Leading-edge  experience solutions.

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The Experience Show Themes

In-depth agendas, hard-hitting discussions

DERIVING BUSINESS BENEFITS FROM AN INNOVATIVE EXPERIENCE STRATEGY

Brainstorming, Conference Customer Experience Live

Explore the need to leverage total experience to increase retention and enhance customer engagement

TECHNOLOGY A KEY ENABLER OF THE BUSINESS OF EXPERIENCE

Conference Customer Experience Live

Comparing the solution-centric vs product-centric approach

CREATING A STRATEGY THAT DELIVERS VALUE

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How to create a proactive experience model?

ORGANISATIONAL CHANGE MANAGEMENT

Conference Customer Experience Live

Building change capability to drive successful organisational change management.

BPM OBSESSION

Conference Customer Experience Live

Explore how seamless process management drives efficiencies and high customer engagement.

RE-ENGINEERING THE EXPERIENCE STRATEGY

Conference Customer Experience Live

Striving for higher revenues, profits, and customer, employee and investor satisfaction.

The Experience Show 2023 in numbers

Showcase thought leadership and position your brand in front of industry leaders

Business People Applauding

In-depth and insightful coverage of issues

100+
C-Level Sessions

Conference

400+ CX and Experience leaders

Benchmark with industry counterparts in an interactive  event 

Conference

50+
Hours of Learning

Learn, and strategise with the best in the industry

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20+
Networking Hours

Breakout sessions and networking
 

Why Sponsor The Experience Show?

An ROI driven show that will enable you to walk out with clear direction on closing business.

Why attend?

A proven platform to deliver winning strategies and solutions to overcome experience challenges.
 

 

Digital Cables

What to expect in 2023?

  • Interactive Agenda and Discussions – Ensuring you get answers to challenges that keep you awake at night

  • Fireside Chats

  • Breakout sessions

  • Focus Groups

  • Benchmarking and Evaluation opportunities

Peer Networking

Benchmark your strategies and build great connections

Why our community rates us #1

The Experience Show helps you explore, and leverage the best strategies and solutions for your business.

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Attendee feedback from past events

Cut out the fluff and return to work armed with detailed plans and implementation strategies.

Wonderfully Organised

CX Live Middle East 2022 event was wonderfully organized with thorough thinking. Riyad Bank is glad to participate in this CX exclusive event, which was filled with insightful panel discussions, keynote speeches and an exhibition of intelligent tools and products that will raise the bar in CX industry. We are extremely honoured to win the awards in CX Live Show and Intelligent Automation, AI and Bot Show, including Best Leadership for CX, Intelligent Automation Leader of the year in the BFSI category. Look forward to participating and contesting in future events. Best of luck to the CX Live Team!

 

Senior Executive, Riyad Bank

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Great Experience

Thank you to the organizers, the participants and the panel chair and colleagues. It was a great event well organized, sharing experiences, sharing our views and discussions. Being exposed to different industries and live cases we learned a lot from and widen the scope and interactions between different functions to reach to the optimum experience and analysis. It was very professionally organized and normal challenges were held very professionally by the moderators and the organizers. Thank you for the great experience and the hospitality which was very professional. It was very beneficial to be exposed to such experiences, Diversified Industries and to share our views and discussions. I'll be very nterested in the coming events.

Senior Executive, SAIB Bank Egypt

Who's attending The Experience Show

Delivering premium connections via well-researched programs

The Experience Show - Experiences Worth Investing In

Looking forward to seeing you at the Experience Show 2023