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The region's most prestigious

CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,

Colocated Shows

19-20 August 2025

Kuala Lumpur, Malaysia

#CXLive

CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,
CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,
CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,

CPD Certified

CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,
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Customer Experience Live Show Asia 2025

Enabling organisations to embark on a forward-thinking, digital business strategy to attain category leadership.

Business Transformation |

AI and Generative AI |

Total Experiences |

Data Excellence |


Customer Experience Live Show Asia 2025 - A prestigious stage for CX innovation

Are you ready to capitalise on experience to be a value driven organisation?

Who attends CX Live Show Asia?

400
 

Senior Executives

91%

Decision makers and budget holders

Series Sponsors and Partners

Reimagined. Redesigned.

In an age of hyper-personalisation, ensuring your CX is exemplary and your brand is healthy means leveraging intelligent analytics and operational efficiency, all the way from product design to delivery.

Organisations are putting CX under the microscope as it is a true metrics for overall organisational health, given how critically it can affect revenue growth, operational performance, investor perception, and new product development.

The new world requires an agile, frictionless, humanised, and innovative CX model. We can't wait to explore it with you at the 2025 show.


Lessons you can't forget

The competitive landscape is constantly raising the bar - it's time to focus on re-imagining digital experience

In-depth coverage through conference

80+ sessions 

Benchmark your excellence

CX Live Awards Asia

Experience Awards

Premium Conference

Leaders Connects

Closed-door discussions

Learn how to leverage Total Experience for growth

Solutions Showcase

Innovative experience 

solutions

Leading-edge  experience solutions

Keynote speakers

Top voices formulating CX strategy

2 Days. 4 High Impact Conferences.120+ Speakers.

Indepth agendas, hard-hitting discussions

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Reimagining total experiences to deliver growth.​

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Energizing customer contact through expeditious, omnichannel and personalised service

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Embracing the relentless growth of digital to craft consistent omnichannel experiences.

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Leveraging AI for exceptional experiences

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Customer Experience Live Show Asia 2025 in numbers

Showcase thought leadership and position your brand in front of industry leaders

CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,

In-depth and insightful coverage of issues

80+
C-Level Sessions

CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,

Top Regional CX leaders

Benchmark with industry counterparts in an interactive  event 

CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,

60+
Hours of Learning

Learn, and strategise with the best in the industry

CX Live conferences and Awards, AI Experience, Contact Center, Digital Experience,

20+
Networking Hours

Breakout sessions and networking
 


Why Sponsor Customer Experience Live Show?

An ROI driven show that will enable you to walk out with clear direction on closing business.

The CX industry in Asia is investing to tackle significant challenges:

 

52%

Data driven decision making

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44%

Re-imagining customer experience

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46%

Creating digital experiences

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Talk to us if you have solutions to assist them.

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Peer Networking

Benchmark your strategies and build great connections