Contact Center Show Asia
AI, Gen AI & Automation |
Operational Excellence |
Experience Amplification |
CCaaS I
Unified Communications |
Re-imagining the future of customer contact through expeditious, omnichannel and personalised service
Reimagined. Redesigned.
Who attends Contact Center Show Asia?
91%
Decision makers and budget holders
Lessons you can't forget
The competitive landscape is constantly raising the bar - it's time to focus on re-imagining digital experience
In-depth coverage through conference
80+ sessions
Benchmark your excellence
CX Live Awards Asia
Experience Awards
Premium Conference
Leaders Connects
Closed-door discussions
Learn how to leverage Total Experience for growth
Solutions Showcase
Innovative experience
solutions
Leading-edge experience solutions
2 Days. 3 High Impact Conferences.120+ Speakers.
Indepth agendas, hard-hitting discussions
Contact Center Show Asia 2025 in numbers
Showcase thought leadership and position your brand in front of industry leaders
In-depth and insightful coverage of issues
40+
C-Level Sessions
150+ Regional Contact Center leaders
Benchmark with industry counterparts in an interactive event
60+
Hours of Learning
Learn, and strategise with the best in the industry
20+
Networking Hours
Breakout sessions and networking
Why Sponsor Contact Center Show?
An ROI driven show that will enable you to walk out with clear direction on closing business.
Peer Networking
Benchmark your strategies and build great connections
Why our community rates us #1
Customer Experience Live Show helps you explore, and leverage the best strategies and solutions for your business.
" The event had really good panels and I really enjoyed listening to different perspectives from a diverse industry panel – It wasn’t limited to a particular industry or sector, so I think the diversity was very useful". - Senior Executive, Reckitt
Attendee feedback from past editions
Cut out the fluff and return to work armed with detailed plans and implementation strategies.
Relevant connections
“
It's been beautifully done, well organised. And what I like the most about the conference is the opportunity to interact and get to know industry colleagues. And, the kind of knowledge that they bring is amazing. It's been a learning process too, and I thoroughly enjoyed it. Thank you.
Senior Executive, Colliers
It was amazing
“
I think the event was really insightful – Hearing from different leaders, industrial experts and understanding what's really happening in the market. I think the keynote, in particular, was excellent. We really learned a lot of insights on how AI and sales can integrate and really uplift our human experience. Hope to learn more tomorrow as well.
- Senior Executive, JLL
Love the vibe here
“
I love the vibe here. We've got so many people who come in here with a real spirit of determination to learn more about customer experience, to hear from peers, to hear from others in their industries and people from outside their industries to go idea shopping. It's been a great day.
-Senior Executive, Standard Chartered Bank
Who attends Customer Experience Show
Delivering premium connections via well-researched programs
Customer Experience Show - Experiences Worth Investing In
Looking forward to seeing you at the Contact Center Show 2025