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The region's largest

#CXLiveTweets

CPD Partner

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19-20 August
Kuala Lumpur, Malaysia

Colocated Shows

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Contact Center Show Asia

AI, Gen AI & Automation |

Operational Excellence |

Experience Amplification |

CCaaS I

Unified Communications |

Re-imagining the future of customer contact through expeditious, omnichannel and personalised service

Reimagined. Redesigned.

 

Who attends Contact Center Show Asia?

91%

Decision makers and budget holders


Lessons you can't forget

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The competitive landscape is constantly raising the bar - it's time to focus on re-imagining digital experience

In-depth coverage through conference

80+ sessions 

Benchmark your excellence

CX Live Awards Asia

Experience Awards

Premium Conference

Leaders Connects

Closed-door discussions

Learn how to leverage Total Experience for growth

Solutions Showcase

Innovative experience 

solutions

Leading-edge  experience solutions

2 Days. 3 High Impact Conferences.120+ Speakers.

Indepth agendas, hard-hitting discussions

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Reimagining total experiences to deliver growth.​

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Energizing customer contact through expeditious, omnichannel and personalised service

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Embracing the relentless growth of digital to craft consistent omnichannel experiences.

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Contact Center Show Asia 2025 in numbers

Showcase thought leadership and position your brand in front of industry leaders

CX Conference

In-depth and insightful coverage of issues

40+
C-Level Sessions

CX Conference

150+ Regional Contact Center leaders

Benchmark with industry counterparts in an interactive  event 

CX Conference

60+
Hours of Learning

Learn, and strategise with the best in the industry

Conference networking

20+
Networking Hours

Breakout sessions and networking
 


Why Sponsor Contact Center Show?

An ROI driven show that will enable you to walk out with clear direction on closing business.

The CX industry in Asia is investing to tackle significant challenges:

 

52%

Data driven decision making

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44%

Re-imagining customer experience

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46%

Creating digital experiences

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Talk to us if you have solutions to assist them.

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Peer Networking

Benchmark your strategies and build great connections


Why our community rates us #1

Customer Experience Live Show helps you explore, and leverage the best strategies and solutions for your business.

" The event had really good panels and I really enjoyed listening to different perspectives from a diverse industry panel – It wasn’t limited to a particular industry or sector, so I think the diversity was very useful". - Senior Executive, Reckitt

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AI and IA
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Attendee feedback from past editions

Cut out the fluff and return to work armed with detailed plans and implementation strategies.

Relevant connections

It's been beautifully done, well organised. And what I like the most about the conference is the opportunity to interact and get to know industry colleagues. And, the kind of knowledge that they bring is amazing. It's been a learning process too, and I thoroughly enjoyed it. Thank you.

Senior Executive, Colliers

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It was amazing

I think the event was really insightful – Hearing from different leaders, industrial experts and understanding what's really happening in the market. I think the keynote, in particular, was excellent. We really learned a lot of insights on how AI and sales can integrate and really uplift our human experience. Hope to learn more tomorrow as well.

 

- Senior Executive, JLL

Love the vibe here

I love the vibe here. We've got so many people who come in here with a real spirit of determination to learn more about customer experience, to hear from peers, to hear from others in their industries and people from outside their industries to go idea shopping. It's been a great day.  

 

-Senior Executive, Standard Chartered Bank

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Who attends Customer Experience Show

Delivering premium connections via well-researched programs


Customer Experience Show - Experiences Worth Investing In

Looking forward to seeing you at the Contact Center Show 2025