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CX Live Awards

Benchmark with top-tier organisations 

CX Live Awards are extremely well-regarded for benchmarking with industry peers.

Our Portfolio

Benchmarking excellence through years of value creation.

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CX Live Awards Middle East 2026
 28-29 April, JW Marriott Hotel Dubai Marina

CX Live Middle East is the region's most prestigious show designed for the top-tier CX suite. With a focus on transforming CX into a growth lever, attendees will connect with senior executives and industry leaders to tackle current challenges and drive customer loyalty. 

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Contact Center Awards Middle East 2026
28-29 April, JW Marriott Hotel Dubai Marina

The new world requires an agile, frictionless, humanised, and innovative CX model. The event brings together top executives from visionary brands that are re-imagining CX realities.

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AI Experience, Predictive Engagement & Loyalty Awards Middle East 2026
28-29 April,  JW Marriott Hotel Dubai Marina

The new world requires an agile, frictionless, humanised, and innovative CX model. The event brings together top executives from visionary brands that are re-imagining CX realities.

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CX Live Awards UK 2026
7-8 July at the Hilton Deansgate, Manchester

CX Live UK captures the ambition, innovation, and next-gen technologies orchestrating amazing customer experiences. The event aims to bring together top executives from visionary brands that are re-imagining CX realities. 

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Contact Center Awards UK 2026
7-8 July at the Hilton Deansgate, Manchester

The new world requires an agile, frictionless, humanised, and innovative CX model. The event brings together top executives from visionary brands that are re-imagining CX realities.

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AI Experience, Predictive Engagement & Loyalty Awards UK 2026
7-8 July at the Hilton Deansgate, Manchester

The new world requires an agile, frictionless, humanised, and innovative CX model. The event brings together top executives from visionary brands that are re-imagining CX realities.

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CX Live Awards Asia 2026
28 - 29 July 2026, Park Royal Collection, Kuala Lumpur

The new world requires an agile, frictionless, humanised, and innovative CX model. The event brings together top executives from visionary brands that are re-imagining CX realities.

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CX Live Awards Australia 2026
5 - 6 August 2026, SMC, Sydney

The new world requires an agile, frictionless, humanised, and innovative CX model. The event brings together top executives from visionary brands that are re-imagining CX realities.

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Operational Excellence Awards Middle East 2026
28-29 April, JW Marriott Dubai Marina

The OPEX Leaders awards program provides you with in-depth analysis, measure and validation of your benchmark excellence.

Nominations are OPEN.

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CFO & Finance Leaders Awards Middle East 2026
28-29 April, JW Marriott Dubai Marina

CFOs and their finance functions are transforming into powerhouses of change. No longer thriving on reporting and auditing as their key pillars, CFO’s are leveraging changing market conditions to drive organisational growth. 

Client Stories

Some testimonials from our clients, helping us build a community of relevant connection and trust.

Dubai Electricity & Water Authority

I am very happy and extremely elated to be part of this conference. I think among many other things is the networking with key organisations and key figures, also the speakers yesterday and today who were fabulously rich in terms of content, in terms of their ability to communicate state-of-the-art technologies and positions with regard to operational excellence procedures. We in DUA, we always look forward to really networking and participating in such events in order to bring back with the key ideas and key things that we need in order to make forward the excellence journey more efficient, more effective, and certainly, profoundly and invaluable to our key objectives

Qeta'at

This is an event where we have met a lot of business leaders. We are talking about the digital transformation, the customer experience, and many of the emerging technologies. To be honest, it exceeded my expectations because everybody is sharing their own thoughts and experiences from what they are living day to day in their businesses. I would love to thank all the organisers and sponsors for ending such nice and great experience.

Al Mouj

It was a great two days event and great line of speakers with great insights from different industries. There was a lot to take away and I encourage everyone to attend these conferences because there is a lot to learn from the industries than from a typical training session. The design of discussions in the panel were amazing and very fruitful. Thank you

Agro Bank

I’m very grateful to be invited to this event where it puts me in a highlight but you can gain knowledge from there. You can take a lot of points from everyone from all the other speakers as well. So it's good that you can take back the key takeaways to, you know, whether you want to have a new thing at your company later on. Thank you

Impatient Health

Why I am impressed with this conference is because it's quite forward-thinking in terms of the topics that are covered in the agenda. They're all topics that I’m genuinely finding interesting and useful in my day to day roles. Particularly the topic of AI - we have experts here who have real life experience and are able to share case studies and examples that I have found very useful

Standard Chartered Bank

I love the vibe here. We've got so many people who come in here with a real spirit of determination to learn more about customer experience, to hear from peers, to hear from others in their industries and people from outside their industries to go idea shopping. It's been a great day.

Reckitt

The event had really good panels and I really enjoyed listening to different perspectives from a diverse industry panel – It wasn’t limited to a particular industry or sector, so I think the diversity was very useful.

Abbotz

It's so nice to be around CX leaders, exchanging notes and having conversations with that one common intention of understanding how we can evolve our organisations to become more customer-centric.

JLL

I think the event was really insightful – Hearing from different leaders, industrial experts and understanding what's really happening in the market. I think the keynote, in particular, was excellent. We really learned a lot of insights on how AI and sales can integrate and really uplift our human experience. Hope to learn more tomorrow as well.

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