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CX Live Reports
Capturing the pulse of the CX industry through reports and surveys.
Customer Experience Live Asia Intelligence Report 2025
The Customer Experience Live Asia Intelligence Report 2025 unveils how organisations across Asia are transforming customer experience to stay competitive in a rapidly evolving market. From AI-powered experiences and omnichannel strategies to workforce engagement and personalised service delivery, the report highlights where companies are focusing their efforts to meet rising customer expectations.
Discover the top challenges facing CX leaders, the solutions driving investment, and when organisations are planning to upgrade their technology stacks to deliver seamless, future-ready experiences.
Customer Experience Live UK Intelligence Report 2025
The Customer Experience Live UK Intelligence Report 2025 explores how organisations across the region are rethinking customer experience to drive impact at scale. With AI-powered CX, journey mapping, and operational efficiency shaping the roadmap ahead, the report reveals how businesses are aligning people, processes, and technology to deliver seamless, personalised service.
Discover where investments are heading, what challenges are top of mind, and when companies are planning to upgrade their CX technology stacks.
Download the report now.
Customer Experience Live Intelligence Report 2025
Discover how leading organisations across the Middle East are redefining customer experience strategies to drive growth and efficiency. The Customer Experience Live Intelligence Report 2025 reveals that 89% of companies are upgrading their technology stacks, with strong investments in AI-powered experiences and predictive analytics. With operational efficiency, customer retention, and ROI from digital transformation topping the priority list, the report highlights where budgets are being channelled and when CX enhancements are planned.
Download the report now.