Reimagining the Business of
Experience

CX Live Shows
Companies are operationalising AI to personalise engagement, amplify support, and deliver growth in a complex and volatile business environment. CX Live Shows examine how businesses can redesign the customer journey and drive efficiency by leveraging AI, advanced analytics, and automation.
Our
Products

Shows
We pride ourselves on building the largest community of top executives in the CX sector in the EMEA and APAC regions, and delivering high-quality shows that address their challenges through an era of heightened disruption and business re-engineering.
Awards
Customer Experience Live Awards are highly
recognised by the industry and are backed by CX Live, the premium digital customer experience insights and research powerhouse in the EMEA and APAC Region.
Our Shows
Contact Center Shows
Customer Experience Live Shows
Customer Experience Live Show Middle East
Customer Experience Live Show UK
Customer Experience Live Show Asia
Customer Experience Live Show Europe
AI Experience, Predictive Analytics & Loyalty Shows
Asset Integrity, Reliability & Hydrogen Show
Client testimonials
Hear our client stories on why they love attending our shows
For me, being a CX practitioner, it was really enlightening to just understand different concepts, different strategies that other CX practitioners do. It's very validating as well to understand that the things that I'm doing in my organisation are quite good or on point. And, I got many takeaways, especially around AI. There were a lot of organisations that spoke about how they are adopting it, what their hesitation is, how they are having that conversation in their organisations, their strategies etc. And I think that's good and it's going to help me on how I can do mine.
Toku
I would just like to share a couple words about the event. I'm really happy with how it went. I'm really happy that the organisers helped us facilitate meeting with clients that are relevant to our business. So we actually had to do a lot of business talks and it went smoother than ever. I myself had a chance of having a keynote speech that personally I'm very happy with. I get to know a lot of people having to do with customer experience as well as IT solutions. So I actually personally had a chance to learn as well more about the field and I got to know a lot of people from the region, from Arabia, some competitors as well and ultimately that's what matters.
Comarch
This is, as you know, a pretty good season for a lot of these events, and you keep getting events almost every other day. And I've been to quite a few of them, but I think what I loved about the event today is, one, the professionalism with which it's been organised, the finesse with which you see the stage set up and the prompts, and more importantly, the prep that the team did before the event in terms of guidance to speakers, notes, coordination, follow-up, guidelines. tips, suggestions and the kind of audience that turns up for these events and the kind of panels that you get to interact with so i think it's a great event to be a part of i've been to many of them there are some good takeaways from all of them but by far i found this is one of the events that i would not want to miss being a part of and kudos to the team you guys are doing good. Thanks for that
Abdul Latif Jamal
Focus Industries
Energy and Utilities
Senior decision-makers from large enterprises form our EMEA, UK, and APAC community.
Telecommunications
Senior decision-makers from large enterprises form our EMEA, UK, and APAC community.
Banking and Finance
Senior decision-makers from large enterprises form our EMEA, UK, and APAC community.
FMCG, Retail, eCommerce
Senior decision-makers from large enterprises form our EMEA, UK, and APAC community.
Healthcare
Senior decision-makers from large enterprises form our EMEA, UK, and APAC community.
Real Estate and Infrastructure
Senior decision-makers from large enterprises form our EMEA, UK, and APAC community.