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8-9 November
The Grand Hotel Birmingham

#CXLiveTweets

Capturing the ambition, innovation and next-gen technologies orchestrating amazing customer experiences.

CX live UK Show

Customer Experience Live Show UK

Cloudification and Data |

Digital CX |

Brand Experience |

Growth

The region's no. 1 digital CX strategy event

Meet, network and benchmark with 150+ top minds from CX, Contact Center and Marketing

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82%

 

Organisations believe good CX is the number one differentiator of strong corporate performance. 
 

*CXLive annual survey 2022

The Customer Experience Live Show brings a well-curated agenda, tackling present challenges and the largest gathering of CX executives in the region.

 

Meet, network and benchmark with 150 top minds from the CX space.

Hard Hitting Keynotes

Facing the challenge of keeping up with digital CX transformation? You are not alone. Learn from 60+ speakers.

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UK22 speaker so Hana Storfund
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CX Live U K22 speaker so - Cary Lawton Chalhoub Group
UK22 speaker so Daniel Taylor
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Lessons you won't forget

65+ senior CX leaders share insights on how they transformed CX into a growth lever in their organisations

Conference

65+ perspectives

In-depth coverage through conferences

Conference Customer Experience Live

CX Live Global Awards

12 Awards Categories

Providing you in-depth analysis, measure and validation of your benchmark excellence.
 

Conference Customer Experience Live Awards

Leaders Connects

Closed-door discussions

Learn how they transformed CX into a growth lever in their organisations.

Conference Customer Experience Live Leaders Connect

Solutions Showcase

20 innovative CX solutions

Discover leading-edge technologies helping businesses transform  customer service and experience

Conference Customer Experience Live

Customer Experience Live Show 2022 Themes

The competitive landscape is constantly raising the bar - it's time to focus on out of the box CX

6 Parallel Streams

6 Parallel Streams

Seamless CX

Brainstorming, Conference Customer Experience Live

Are the right systems and processes in place to ensure CX impact?

Automation

Conference Customer Experience Live

What to automate, how quickly and at what price?

Human centric

Business Meeting, Conference Customer Experience Live

Is human centricity efficient and effective in the right areas?

Innovation

Conference Customer Experience Live

Are budgets available for acquisitions or to fuel innovations?

Empathy

Conference Customer Experience Live

Is the empathy lever being leveraged enough?

Brand Management & CX

Conference Customer Experience Live

Do you do a digital detox of your brands? How often do you do it?

Customer Experience Show in numbers

Conference Customer Experience

50+
C-Level Sessions

In-depth and insightful coverage of issues
 

Conference Customer Experience

150+
decision-makers

Benchmark with industry counterparts in an interactive event 
 

Conference

60+
Hours of Learning

Learn, and strategise with the best in the industry
 

Conference Customer Experience

10+
Networking Hours

Breakout sessions, evening awards and networking

 

Meet, network and benchmark with 150+ top minds from the CX space.

Why Sponsor Customer Experience Live Show UK?

Showcase thought leadership and position your brand infront of CX leaders

Digital Transformation- Next-Gen tech, AI, IA & Voice Biometrics

Organisations are undertaking a digital detox of brands. Be there to know what they are automating, how quickly and at what price.

Conference Customer Experience

What to expect in 2022?

  • Interactive Agenda and Discussions 

  • Deep Dives

  • Leaders Connects

  • Benchmarking and Evaluation opportunities

2022 Themes

An ROI driven show that will enable you to walk out with clear direction to deliver growth

Conference Customer Experience
AI and IA
Conference Customer Experience
Hyper-personalisation
Conference Customer Experience
Data analytics and governance
Conference Customer Experience
Immersive & Omnichannel

Top-end peer networking

Cut out the fluff and return to work armed with detailed plans and implementation strategies.

Conference Customer Experience Live

Why our community rates us #1

The CX Live Show 2022 helps you explore, and leverage the best CX strategies and solutions for your business.

Conference Customer Experience Live

Re-imagining CX through personalisation and customer journey maps

Conference Customer Experience Live

Automation, process excellence, employee experience

Conference Customer Experience Live

Hyper-personalisation and hyper-automation explored

Conference Customer Experience Live

Enabling CX leaders to plan ahead

Attendee feedback from past events

6 Parallel Streams

Benchmark your CX strategy and build great connections


Design thinking and ideation

Closed sizeable deals

"We got good value from our investment. The key to sponsoring any event or activation is to generate quality leads and win business. The team at CX Live helped me not only get leads from key accounts, but through the Executive Boardroom, helped us get quality time with senior decision-makers because of which we were able to close sizeable deals."

 

Ankush Mehra- Field Marketing  Manager- MEA

Zebra Technologies Europe  Limited

Conference Customer Experience Live

Sector focus

An ROI driven show that will enable you to walk out with clear direction on closing business.

To play, press and hold the enter key. To stop, release the enter key.

Healthcare

Government

Oil & Gas

Telecos

Banking & Finance

Family Conglomerates

Manufacturing

Retail

Entertainment

FMCG

Who's attending Customer Experience Live Show UK 2022 

The region's top organisations attend the CX Live Show

Sponsors

Benefit from a strong lead-gen platform

Interested in getting involved?

Talk to us about how you can reach out to decision-makers seeking innovative CX solutions