26-27 September
London
#CXLiveTweets
Capturing the ambition, innovation and next-gen technologies orchestrating amazing customer experiences.
The region's number one digital CX strategy event
Meet, network and benchmark with 250+ top minds from CX, Contact Center, and Marketing
82%
Organisations believe good CX is the number one differentiator of strong corporate performance.
*CX Live annual survey 2022
The Customer Experience Live Show brings a well-curated agenda, tackling present challenges and the largest gathering of CX executives in the region.
Meet, network and benchmark with 250 top minds from the CX space.
Your business
opportunity
Hard Hitting Keynotes from 2022
Thank you to the CX Live Show for their high contribution in upscaling the level of competition in the CX field.
The events panels and discussions were emphasising a factual concept of the role CX plays in growth of businesses, along with giving the talents and the mature entities an opportunity to share their new practices in creating new CX zones.
Senior Manager, Emkan Finance Company
Facing the challenge of keeping up with digital CX transformation? You are not alone. Learn from 80+ speakers.
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Lessons you won't forget
80+ senior CX leaders share insights on how they transformed CX into a growth lever in their organisation
Customer Experience Live Show 2023 Themes
The competitive landscape is constantly raising the bar - it's time to focus on out of the box CX
6 Parallel Streams
6 Parallel Streams
Seamless CX
Are the right systems and processes in place to ensure CX impact?
Automation
What to automate, how quickly and at what price?
Human centric
Is human centricity efficient and effective in the right areas?
Innovation
Are budgets available for acquisitions or to fuel innovations?
Empathy
Is the empathy lever being leveraged enough?
Brand Management & CX
Do you do a digital detox of your brands? How often do you do it?
Customer Experience Show in numbers
70+
C-Level Sessions
In-depth and insightful coverage of issues
250+
Decision-makers
Benchmark with industry counterparts in an interactive event
60+
Hours of Learning
Learn, and strategise with the best in the industry
10+
Networking Hours
Breakout sessions, evening awards and networking
Meet, network and benchmark with 250+ top minds from the CX space.
Why Sponsor Customer Experience Live Show UK?
Showcase thought leadership and position your brand infront of CX leaders
Digital Transformation- Next-Gen tech, AI, IA & Voice Biometrics
Organisations are undertaking a digital detox of brands. Be there to know what they are automating, how quickly and at what price.
What to expect in 2023?
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Interactive Agenda and Discussions
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Deep Dives
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Leaders Connects
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Benchmarking and Evaluation opportunities
2023 Themes
An ROI driven show that will enable you to walk out with clear direction to deliver growth
AI and IA
Hyper-personalisation
Data analytics and governance
Immersive & Omnichannel
Top-end peer networking
Cut out the fluff and return to work armed with detailed plans and implementation strategies.
Why our community rates us #1
The CX Live Show 2023 helps you explore, and leverage the best CX strategies and solutions for your business.
Re-imagining CX through personalisation and customer journey maps
Attendee feedback from past events
6 Parallel Streams
Benchmark your CX strategy and build great connections
Design thinking and ideation
Closed sizeable deals
"We got good value from our investment. The key to sponsoring any event or activation is to generate quality leads and win business. The team at CX Live helped me not only get leads from key accounts, but through the Executive Boardroom, helped us get quality time with senior decision-makers because of which we were able to close sizeable deals."
Senior Executive, Zebra Technologies Europe Limited
Sector focus
An ROI driven show that will enable you to walk out with clear direction on closing business.