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The region's most prestigious

CX Live


8-9 October, Hilton Syon Park, London, UK

Colocated event

CX Live
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Customer Experience Live Show UK

Capturing the ambition, innovation and next-gen technologies orchestrating amazing customer experiences.

Cloudification and Data |

Digital CX |

Brand Experience |


The region's most prestigious digital CX strategy event

Meet, network and benchmark with top minds from from the CX space.

Delivering meaningful impact

Power packed agenda where CX and Contact Center leaders share insights on how they transformed CX into a growth lever in their organisations

Customer Experience Live Awards 2024

21 powerful categories

In-depth analysis, measure and validation of your program excellence.

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Strategic Deep-Dives

Dedicated sessions allowing brainstorming & discussion

Benchmark with industry counterparts in an interactive environment. 


Leaders Connects

Invite only sessions

Invitation-only, closed-door boardrooms provide a great opportunity to benchmark with your industry counterparts.


Power packed agenda

Gamechanging end user perspectives

Go back armed with solutions to challenges that keep you up at night.


Executive Panel Discussions

Sector focused sessions

Live Q&A - get answers to challenges that keep you awake at night.


Exhibition floor

Solution showcase

Understand how to capitalize on the changing face of business transformation amidst the new normal


Hard Hitting Keynotes 

Facing the challenge of keeping up with digital CX transformation? You are not alone. Learn from 50+ speakers.

For the full list of speakers and to participate, get in touch

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CX Live UK 2023
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CX Live UK 2023
CX Live UK 2023
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CX Live UK 2023
CX Live UK 2023

Customer Experience Live Show 2024 Themes

The competitive landscape is constantly raising the bar - it's time to focus on out of the box CX

6 Parallel Streams

6 Parallel Streams

Seamless CX

Brainstorming, Conference Customer Experience Live

Are the right systems and processes in place to ensure CX impact?

AI and Generative AI

Conference Customer Experience Live

Leveraging the power of AI and Generative AI to deliver growth.

Human centric

Business Meeting, Conference Customer Experience Live

Is human centricity efficient and effective in the right areas?



Are budgets available for acquisitions or to fuel innovations?


Conference Customer Experience Live

Is the empathy lever being leveraged enough?

Brand Management & CX

Conference Customer Experience Live

Do you do a digital detox of your brands? How often do you do it?

Customer Experience Show in numbers

CX Live

C-Level Sessions

In-depth and insightful coverage of issues

CX Live


Benchmark with industry counterparts in an interactive event 

CX Live

Hours of Learning

Learn, and strategise with the best in the industry

CX Live

Networking Hours

Breakout sessions, evening awards and networking


Meet, network and benchmark with top minds from the CX space.

Why Sponsor Customer Experience Live Show UK?

Showcase thought leadership and position your brand infront of CX leaders

What to expect in 2024?

  • Interactive Agenda and Discussions 

  • Deep Dives

  • Leaders Connects

  • Benchmarking and Evaluation opportunities


Top-end peer networking

Cut out the fluff and return to work armed with detailed plans and implementation strategies.

Why our community rates us #1

The CX Live Show 2024 helps you explore, and leverage the best CX strategies and solutions for your business.

CX Live

Re-imagining CX through personalisation and customer journey maps

CX Live

Automation, process excellence, employee experience

CX Live

Hyper-personalisation and hyper-automation explored

CX Live

Enabling CX leaders to plan ahead

Attendee feedback from past events

6 Parallel Streams

Benchmark your CX strategy and build great connections

Design thinking and ideation

It was fantastic

"Wonderful thought provoking event with great use cases and thought leadership from across industries. Plenty of time for reflection and peer networking to deepen conversations and reinforce learning. The big takeaway for me was the reinforcement of the need to deliberately design and persistently deliver the human to human experience that blends people and digital/AI to build trust and earn loyalty."


Senior Executive, Close Brothers

Really enjoyed

"Customer Experience Live Show is indeed a show of knowledge and insights! It is great to be able to catch up and hear from CX experts working across many different segments and industries. Additionally, it is a great opportunity for networking with CX leaders and exchanging ideas and best practices with them."


Senior Executive, Crocs

Who attends the Customer Experience Live Show UK 

The region's top organisations attend the CX Live Show

Sponsors and Partners

Benefit from a strong lead-gen platform

Strategic and Media Partners

Strategic collaborations

Interested in getting involved?

Talk to us about how you can reach out to decision-makers seeking innovative CX solutions

Enquire to find out more about sponsoring Customer Experience Live Show UK

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