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26-27 September
Hilton Syon Park, London


Capturing the ambition, innovation and next-gen technologies orchestrating amazing customer experiences.

Co-located event

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Customer Experience Live Show UK

Cloudification and Data |

Digital CX |

Brand Experience |


The region's most prestigious digital CX strategy event

Meet, network and benchmark with top minds from CX, Contact Center, and Marketing

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Your business



Organisations believe good CX is the number one differentiator of strong corporate performance. 

*CX Live annual survey 2023

The Customer Experience Live Show brings a well-curated agenda, tackling present challenges and the largest gathering of CX executives in the region.


Meet, network and benchmark with top minds from the CX space.

Hard Hitting Keynotes 

Facing the challenge of keeping up with digital CX transformation? You are not alone. Learn from 50+ speakers.

For the full list of speakers and to participate, get in touch

CX Live U K22 speaker so - Cary Lawton Chalhoub Group
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UK22 speaker so Daniel Taylor
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Lessons you won't forget

50+ senior CX leaders share insights on how they transformed CX into a growth lever in their organisation


50+ perspectives

In-depth coverage through conferences


CX Live Global Awards

12 Awards Categories

Providing you in-depth analysis, measure and validation of your benchmark excellence.

CX Live UK cutsomer experience conference UK

Leaders Connects

Closed-door discussions

Learn how they transformed CX into a growth lever in their organisations.

Conference Customer Experience Live Leaders Connect

Solutions Showcase

20 innovative CX solutions

Discover leading-edge technologies helping businesses transform  customer service and experience

Conference Customer Experience Live

Customer Experience Live Show 2023 Themes

The competitive landscape is constantly raising the bar - it's time to focus on out of the box CX

6 Parallel Streams

6 Parallel Streams

Seamless CX

Brainstorming, Conference Customer Experience Live

Are the right systems and processes in place to ensure CX impact?


Conference Customer Experience Live

What to automate, how quickly and at what price?

Human centric

Business Meeting, Conference Customer Experience Live

Is human centricity efficient and effective in the right areas?



Are budgets available for acquisitions or to fuel innovations?


Conference Customer Experience Live

Is the empathy lever being leveraged enough?

Brand Management & CX

Conference Customer Experience Live

Do you do a digital detox of your brands? How often do you do it?

Customer Experience Show in numbers

Conference Customer Experience

C-Level Sessions

In-depth and insightful coverage of issues

Conference Customer Experience


Benchmark with industry counterparts in an interactive event 


Hours of Learning

Learn, and strategise with the best in the industry

Conference Customer Experience