26-27 September
Hilton Syon Park, London
#CXLiveTweets
Capturing the ambition, innovation and next-gen technologies orchestrating amazing customer experiences.
Co-located event
The region's most prestigious digital CX strategy event
Meet, network and benchmark with top minds from CX, Contact Center, and Marketing
Your business
opportunity
79%
Organisations believe good CX is the number one differentiator of strong corporate performance.
*CX Live annual survey 2023
The Customer Experience Live Show brings a well-curated agenda, tackling present challenges and the largest gathering of CX executives in the region.
Meet, network and benchmark with top minds from the CX space.
Hard Hitting Keynotes
Facing the challenge of keeping up with digital CX transformation? You are not alone. Learn from 50+ speakers.
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Lessons you won't forget
50+ senior CX leaders share insights on how they transformed CX into a growth lever in their organisation
Customer Experience Live Show 2023 Themes
The competitive landscape is constantly raising the bar - it's time to focus on out of the box CX
6 Parallel Streams
6 Parallel Streams
Seamless CX
Are the right systems and processes in place to ensure CX impact?
Automation
What to automate, how quickly and at what price?
Human centric
Is human centricity efficient and effective in the right areas?
Innovation
Are budgets available for acquisitions or to fuel innovations?
Empathy
Is the empathy lever being leveraged enough?
Brand Management & CX
Do you do a digital detox of your brands? How often do you do it?
Customer Experience Show in numbers
50+
C-Level Sessions
In-depth and insightful coverage of issues
Top
Decision-makers
Benchmark with industry counterparts in an interactive event
60+
Hours of Learning
Learn, and strategise with the best in the industry
