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8-9 November
The Grand Hotel Birmingham
#CXLiveTweets
Capturing the ambition, innovation and next-gen technologies orchestrating amazing customer experiences.
Customer Experience Live Show UK
Cloudification and Data |
Digital CX |
Brand Experience |
Growth
The region's no. 1 digital CX strategy event
Meet, network and benchmark with 150+ top minds from CX, Contact Center and Marketing
82%
Organisations believe good CX is the number one differentiator of strong corporate performance.
*CXLive annual survey 2022
The Customer Experience Live Show brings a well-curated agenda, tackling present challenges and the largest gathering of CX executives in the region.
Meet, network and benchmark with 150 top minds from the CX space.
Hard Hitting Keynotes
Facing the challenge of keeping up with digital CX transformation? You are not alone. Learn from 60+ speakers.
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Lessons you won't forget
65+ senior CX leaders share insights on how they transformed CX into a growth lever in their organisations
CX Live Global Awards
12 Awards Categories
Providing you in-depth analysis, measure and validation of your benchmark excellence.
Leaders Connects
Closed-door discussions
Learn how they transformed CX into a growth lever in their organisations.
Solutions Showcase
20 innovative CX solutions
Discover leading-edge technologies helping businesses transform customer service and experience
Customer Experience Live Show 2022 Themes
The competitive landscape is constantly raising the bar - it's time to focus on out of the box CX
6 Parallel Streams
6 Parallel Streams
Seamless CX
Are the right systems and processes in place to ensure CX impact?
Automation
What to automate, how quickly and at what price?
Human centric
Is human centricity efficient and effective in the right areas?
Innovation
Are budgets available for acquisitions or to fuel innovations?
Empathy
Is the empathy lever being leveraged enough?
Brand Management & CX
Do you do a digital detox of your brands? How often do you do it?
Customer Experience Show in numbers
50+
C-Level Sessions
In-depth and insightful coverage of issues
150+
decision-makers
Benchmark with industry counterparts in an interactive event
60+
Hours of Learning
Learn, and strategise with the best in the industry
10+
Networking Hours
Breakout sessions, evening awards and networking
Meet, network and benchmark with 150+ top minds from the CX space.
Why Sponsor Customer Experience Live Show UK?
Showcase thought leadership and position your brand infront of CX leaders
Digital Transformation- Next-Gen tech, AI, IA & Voice Biometrics
Organisations are undertaking a digital detox of brands. Be there to know what they are automating, how quickly and at what price.
What to expect in 2022?
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Interactive Agenda and Discussions
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Deep Dives
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Leaders Connects
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Benchmarking and Evaluation opportunities
2022 Themes
An ROI driven show that will enable you to walk out with clear direction to deliver growth
AI and IA
Hyper-personalisation
Data analytics and governance
Immersive & Omnichannel
Top-end peer networking
Cut out the fluff and return to work armed with detailed plans and implementation strategies.
Why our community rates us #1
The CX Live Show 2022 helps you explore, and leverage the best CX strategies and solutions for your business.
Attendee feedback from past events
6 Parallel Streams
Benchmark your CX strategy and build great connections
Design thinking and ideation
Closed sizeable deals
"We got good value from our investment. The key to sponsoring any event or activation is to generate quality leads and win business. The team at CX Live helped me not only get leads from key accounts, but through the Executive Boardroom, helped us get quality time with senior decision-makers because of which we were able to close sizeable deals."
Ankush Mehra- Field Marketing Manager- MEA
Zebra Technologies Europe Limited
Sector focus
An ROI driven show that will enable you to walk out with clear direction on closing business.
Healthcare
Government
Oil & Gas
Telecos
Banking & Finance
Family Conglomerates
Manufacturing
Retail
Entertainment
FMCG
Who's attending Customer Experience Live Show UK 2022
The region's top organisations attend the CX Live Show
Sponsors
Benefit from a strong lead-gen platform
Emplifi
Barclaycard Payments
Interested in getting involved?
Talk to us about how you can reach out to decision-makers seeking innovative CX solutions