Customer Experience Live Show UK 

5, 6, 7 July 2022, Birmingham, UK  

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Digital CX
Cloudification & Data
Digital Marketing
Customer Engagement
AI and Intelligent Automation
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Companies globally are re-imagining CX realities.


CX Live Show UK 2022 captures the ambition, innovation and next-gen technologies orchestrating amazing customer experiences.

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Facing the challenge of keeping up with digital CX Transformation, and leveraging AI, ML, IA, Chatbots? You are not alone.

Hard Hitting Keynotes

Driving ancillary revenue growth using microdata points that follow different customer pathways is vital for businesses.

Matt Roberts,

Global Head of Insights, Formula E

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Transform boldly

Explore emerging technologies, business models, and customer-centric strategies to ensure you capture category leadership.

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Customer Experience Live Show 2022 - UK's leading Digital CX Strategy Event

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Powerhouse of ideas to amplify your CX journey.

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Companies are actively re-imagining their CX strategy. How are you managing this enterprisewide?

                                     *CXLive annual survey 2021

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The Customer Experience Live Show brings a well-curated agenda, tackling present challenges and the largest gathering of CX executives in the region.


Meet, network and benchmark with 300 top minds from the CX space.

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Lessons you won't forget


In-depth coverage through conferences

Digital CX
Visitor Experience
Employee Experience
Customer Engagement
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Understand how to capitalize on the changing face of business transformation amidst the new normal

AI and Intelligent Automation

Customer Experience Live Show UK 2022 Themes

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Are the right systems and processes in place to ensure CX impact?

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Is the empathy lever being leveraged by business?

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What to automate, how quickly and at what price?

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Is human centricity efficient and effective in the right areas?

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Are budgets available for acquisitions or to fuel innovations?

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Do you do a digital detox of your brands? How often do you do it?

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What's your 2022 CX playbook?

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Customer Experience Show in numbers

Business People Applauding

In-depth and insightful coverage of issues

C-Level Sessions



Benchmark with industry counterparts in an interactive event 


Hours of Learning

Learn, and strategise with the best in the industry

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Networking Hours

Breakout sessions, evening awards and networking

Why Sponsor Customer Experience Live Show UK?
An ROI driven show that will enable you to walk out with clear direction on closing business.

Digital Transformation- Next-Gen tech, AI, IA & Voice Biometrics

Organisations are undertaking a digital detox of brands. Be there to know what they are automating, how quickly and at what price.

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What to expect in 2022?

  • Interactive Agenda and Discussions 

  • Fireside Chats

  • 6 Tech Zones

  • 5 Onfloor Seminar Theaters 

  • 4 Leaders Connects

  • Benchmarking and Evaluation opportunities

2022 Themes

AI and IA
Person Checking Data
Stock Market Down
Data analytics and governance
Virtual Reality Device
Immersive & Omnichannel

Peer Networking

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Top-end peer networking

Why our community rates us #1

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Hard Hitting Keynotes


Personalisation, customer journey maps, VOC to redefine CX

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Indepth Reports

Automation, process excellence, employee experience

Financial Report
AI and IA

Strategy Deepdive

Design thinking and ideation


6 Parallel Streams

Enabling CX leaders to plan ahead

Attendee feedback from past events

Closed sizeable deals

We got good value from our investment. The key to sponsoring any event or activation is to generate quality leads and win business. The team at CX Live helped me not only get leads from key accounts, but through the Executive Boardroom, helped us get quality time with senior decision-makers because of which we were able to close sizeable deals


Ankush Mehra- Field Marketing  Manager- MEA

Zebra Technologies Europe  Limited

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Sector Focus

To play, press and hold the enter key. To stop, release the enter key.



Oil & Gas


Banking & Finance

Family Conglomerates





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Who's attending Customer Experience Live Show 2022 

Enquire now for Customer Experience Live Show UK 2022

City Center
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Extremely safe with social distancing protocols