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Customer Experience Live Awards Middle East 2025

Customer Experience Live Awards 2025

Middle East’s most prestigious 

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#CXLiveTweets

13-14 May
JW Marriott Hotel Marina, Dubai

Nominations are open.

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Shine The Spotlight On Your CX Team

The Customer Experience Live awards program provides you with in-depth analysis, measure and validation of your benchmark excellence.

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Nominations are OPEN.

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Winners will be announced at the Exclusive Awards Ceremony on 13 May 2025 in Dubai.

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  • Nomination Submission: 16 December 2024

  • Nomination Check completed: 19 December 2024

  • Awards Ceremony: 13 May 2025​

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Validate your benchmark excellence

CX Live

Industry Endorsement

A customer excellence endorsement by the industry is a recognition of excellence beyond testimonials and valued by your customers.

CX Live

Team Achievement

CX excellence is a team effort and awards are a great way to celebrate that achievement as a team. The Customer-Experience.Live awards process ensure your team is recognized not just by experts but also your customers.

CX Live

Benchmark Excellence

The Customer Experience Live awards program provides you with in-depth analysis, measure and validation of your benchmark excellence.

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In-depth regional press coverage

Comprehensive PR outreach

Award Categories

CX Categories

Contact Centre Categories

AI Experience Categories

Operational Excellence categories

Sector Participation

Cross-sector participation

Program details

Awards ceremony on 13 May 2025

CX Live
4.40pm Welcome Address
CX Live
4.50pm Awards Ceremony
CX Live
5.40pm Closing Remarks
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Awards nomination

Contact us to nominate for CX Live Awards Middle East

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Judging Criteria 

The CX Live Awards are judged by an independent panel of industry experts who follow the criteria highlighted below when grading the nominations:

CX Live Awards - Unforgettable moments

Be there to celebrate with your team

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Awards Sponsorship

Showcase your brand and thought leadership.

CX Live Awards are a perfect way to showcase your brand and thought leadership.

Over 75,000 CX contacts are seeking recognition for their CX programs. Talk to us on how you can reach out to them.

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Who attends Customer Experience Live Engagements 

CX Live Awards are attended by top-tier organisations in the Middle East

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