https://www.eandenterprise.com/

At e& enterprise, we specialise in supporting governments and large-scale organisations undergo successful digital transformations.

Through optimising operational efficiencies, enhancing customer engagement, and empowering data-driven decision-making, we enable seamless, sustainable, and secure transitions into the ever-evolving digital era.

Currently operating in the UAE, KSA, Egypt, Turkey and Oman; our cutting-edge digital solutions are specifically designed to deliver tangible business value and address the unique challenges faced by organisations and executives across various industries.

With a proven track record, extensive consulting expertise unrivalled technical experts and the ability to deploy and manage complex solutions, we collaborate closely with our customers, providing tailored solutions that empower them to navigate their end-to-end digital transformation journey and turn their vision into reality.

To learn more, please visit https://www.eandenterprise.com/

www.nice.com

With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone Mpower, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center—and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform—and elevate—every customer interaction. www.nice.com

www.sprinklr.com

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,800 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 60% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

https://www.cisco.com/

Cisco is a leading provider of network, security, and collaboration IT including meetings, calling, messaging, and more. Cisco devices enable you to transform your workspaces for inclusive and sustainable hybrid work. Users get rich, AI-powered video collaboration with Webex by Cisco, Microsoft Teams, Google, and Zoom. Cisco Spaces and Smart Buildings solutions simplify deployment and management with built-in sensors and AV integrations, and essential workspace insights for IT and Facilities.

www.aws.amazon.com

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. The ultimate benefit of cloud computing, and AWS, is the ability to leverage a new business model and turn capital infrastructure expenses into variable costs. Businesses no longer need to plan and procure servers and other IT resources weeks or months in advance. Using AWS, businesses can take advantage of Amazon's expertise and economies of scale to access resources when their business needs them, delivering results faster and at a lower cost.

Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. With data center locations in the U.S., Europe, Singapore, and Japan, customers across all industries are taking advantage of our low cost, elastic, open and flexible, secure platform.

Verint.com

Verint® is a leader in Customer Experience (CX) Automation. The world’s most iconic brands use Verint Open Platform and our team of AI-powered bots to achieve AI Business Outcomes, Now™ across the enterprise.

For three decades, organizations have trusted Verint to provide innovative solutions and expertise for their customer engagement operations. Our solutions are used by approximately 10,000 organizations in over 175 countries across a diverse set of verticals, including financial services, healthcare, utilities, technology, and government.

https://www.ipsos.com

At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. This is why our passionately curious experts not only provide the most precise measurement, but shape it to provide True Understanding of Society, Markets and People. To do this we use the best of science, technology and know-how and apply the principles of security, simplicity, speed and substance to everything we do. So that our clients can act faster, smarter and bolder.

konnectinsights.com

Konnect Insights is a unified customer experience management platform that empowers brands with AI-driven insights, automation, and omnichannel engagement. Designed for both customer care and marketing teams, it enables brands to seamlessly manage interactions across social media, messaging channels, emails, web, app reviews, and location reviews—all from a single platform. With an advanced suite of Social Listening, Community Engagement, Social CRM, Social Analytics, Social Publishing, BI Tools & Dynamic Dashboards, Surveys, and Crisis Management, Konnect Insights transforms data into actionable intelligence.

Built on the strong foundation of AI, the platform enhances real-time decision-making, automates responses, streamlines workflows, and delivers deeper customer insights. By reducing response time, improving engagement efficiency, and optimizing marketing strategies, Konnect Insights ensures exceptional ROI for brands.

Trusted by leading enterprises worldwide, Konnect Insights is the go-to solution for businesses looking to elevate customer experiences, maximize operational efficiency, and drive business growth.

www.silah.bh

Silah Gulf is a leading, multi award-winning Customer Experience solutions provider. Launched in 2009, Silah has operations in Bahrain, Saudi Arabia and Kuwait. With a unique mix of tools, CX expertise and a proven track record of over 15 years in the industry with 55+ successful projects across all sectors.

tryhamsa.com

Arabic AI for Superior Customer Engagement. We provide highly accurate dialectal ASR and the first Arabic dialectal-speaking voice AI bots, improving accessibility and customer experience.

www.2ring.com

2Ring is a technology company focused on enhancing contact center performance. Vendor-agnostic solutions allow seamless integration with platforms such as Amazon Connect, Genesys Cloud CX, Five9, NICE CXone, and Webex Contact Center. 2Ring offers solutions for real-time reporting, data visualization, process automation, and alerting, helping businesses effectively monitor performance, increase agent engagement, and improve the customer experience.

https://nakama-tech.com/

In today's fast-paced business environment, organizations strive to enhance customer experience, improve operational efficiency, and optimize processes. As Nakama Tech, we provide a range of solutions designed to address common business challenges, including contact center management, queue management, customer relationship management, document management, workflow automation, fintech solutions, digitization, and the integration of chatbots and artificial intelligence (AI).

www.aramex.com/us/en/answered

Answered by Aramex is an outsourced CX service that empowers businesses like yours, with the ability to rapidly deploy on-demand, industry-leading customer experience and sales solutions, enhancing your global business operations capabilities to manage peak inquiry volume periods. 

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We do this by leveraging advanced technology, AI and world-class human expertise to deliver tailored solutions that meet the unique needs of your business 24/7, in multiple languages and ensuring high-quality, cost-effective solutions without compromising on customer satisfaction. 

www.icxi.com

The International Customer Experience Institute (ICXI) was founded in the United Kingdom with the goal of setting global standards for Customer Experience Excellence. Today, we are a global organisation, with 3 frameworks:

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ICXS2019: International Customer Experience Standard

IDCXS2022: International Digital Customer Experience Standard

IEHWS2023: International Employee Happiness and Wellbeing Standard

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We also provide a MSc in Customer Experience and Service Management in Partnership with the Abertay University (UK)

https://acnnewswire.com/

ACN Newswire supports Asian companies and organizations with press release distribution to
stakeholders in Asia and worldwide -- institutional investors and analysts, individual
stakeholders, financial & trade media and the Internet. Today, ACN Newswire is the globally
recognized press release distributor from the region, in simplified & traditional Chinese, Korean
and Japanese as well as English.

www.cdpinstitute.org

The Customer Data Platform Institute educates marketers and technologists about customer data management.   The Institute publishes industry news and educational materials, provides vendor comparison reports, builds directories of industry vendors and service firms, and offers Webinars, workshops, and consulting on related issues.

Customer Data Platforms are defined as “packaged software that maintains a unified, persistent customer database which is accessible to external systems.”  They are the only types of packaged software specifically designed to create and share a complete view of each customer.  The CDP Institute’s RealCDPTM program certifies systems that meet the Institute’s definition.

www.crmxchange.com

CrmXchange is a premier website dedicated to providing information in an interactive
environment for CRM/Contact Center professionals.  The site offers white papers, newsroom,
monthly columns, a showcase for products and services for the industry, and free webinars on a
variety of CRM and Contact Center issues. www.crmxchange.com

https://startupnews.fyi/

StartupNews.fyi has quickly gained the trust of the startup community, reaching over 10 million enthusiasts. Our mission is to serve the startup ecosystem by connecting startups and investors through our platform. We have a thriving community of over 10 million startup enthusiasts, 390k+ followers on Instagram, 32k+ followers on LinkedIn with 200k+ impressions, 30+ E-Cell Partnerships, 360+ meet-ups, and 18k+ opt-in members on WhatsApp. For more information, please visit StartupNews.fyi.

www.siliconindia.com

siliconindia publishes exclusive and authentic content through stories of burgeoning entrepreneurs, outstanding technologists, and accomplished CXOs, along with business analysis, leading technology trends, and opinions. Having procured the wisdom and augmented the insights on various verticals, besides technology, siliconindia over the years has branched into sectors ranging from Enterprise Services to Healthcare, Education, Consultants, Real Estate, Lifestyle, and Startups. Having grown profoundly, siliconindia today reaches out to the top management and senior executives (VPs and CXOs), venture capitalists, and entrepreneurs across India. siliconindia is a proponent of the bilateral business corridor, acting as a quintessential forum for professionals to interact, exchange knowledge, develop business relationships, and share their experiences—a one of kind proposition.

For more information please visit https://www.siliconindia.com/

https://www.cioreview.com/

CIOReview is a leading technology magazine that is at the forefront of guiding enterprises through the continuously varying business environment with information about the solutions and services. The magazine serves as a trustworthy knowledge source as well as a platform for the C-suite executives, industry experts, technology buyers, and other decision-makers to share their valuable insights about new technology trends in the market.

https://aitoolsnetwork.com/

AI Tools Network is an online resource that helps people find the best artificial intelligence tools for their needs. It offers a directory of AI tools in various categories, such as sales, marketing, HR, education and finance. They also provide educational content about AI, such as blog posts and upcoming events.

https://www.financialservicesreview.com/

Financial Service Review is a leading technology magazine that reaches out to over 56,000 print subscribers and over 85,000 digital subscribers. It provides a comprehensive platform for senior-level industry experts, buyers, and decision-makers to share their insights following a unique learn-by-peers approach.

https://conferencealerts.co.in/ 

Conference Alerts provides all national and international upcoming conferences 2024-2025 all over the world. Conference alerts 2024-2025 is essentially an online platform wherein you will get the details about the conferences, meetings, seminars, workshops and other associated events for 2024-2025. These are the activities wherein the first-class minds can present statistics and showcase their research results to help the modern minds around the global in imparting the latest knowledge.

https://www.appliedtechnologyreview.com/

Applied Technology Review magazine is published from Fort Lauderdale, FL, with editorial support from our editors located all over the U.S. and in Europe and APAC countries. Our broad readership, unique content model, and solid reputation, combined with in-depth coverage of innovative specialized technology issues on a worldwide scale, makes Applied Technology Review the leading resource for technology buyers, business managers, technology managers, integrators, and other specialists across multiple industries using similar technology solutions. 

https://www.europeanbusinessreview.com/

The European Business Review is a bi-monthly journal bringing you features on leadership, strategy, global economic issues, and breakthrough ideas that guarantee business leaders and visionaries make informed decisions that keep them ahead of the competition.

ciooutlook.com

CIO Outlook’s well-recognized print and digital magazines, websites and newsletters deliver content to business and technology professionals working to leverage technology in their organizations. CIO Outlook magazine excels with its unique approach to learning from industry leaders, offering professionals the most comprehensive collection of technology trends, new solutions and technology adoption advice.

https://aipressroom.com

AIPressRoom curates AI news, dives deep into industry insights, showcases startups, and amplifies their innovations.