Customer Experience Live Show Middle East
23-24 May 2022, Dubai
Hard Hitting Keynotes
Maria Von ScheelPlessen
Global Head of Media and Advertising, Montblanc
Executive Director, Digital and Innovation, National Health Insurance Company, DAMAN
Chief Customer and Marketing Officer, Chaloub Group
Chief Digital Officer,
Al Naboodah Group Enterprises
Head of Customer Experience,
First Abu Dhabi Bank
Global CX Expert
Group Director of Patient Services,
Abu Dhabi Health Services, SEHA
Customer Experience Live Show 2022 - The region's no. 1 digital CX strategy event
Highly interactive and inspiring
Companies cite increased drive towards digital transformation implementation or expanding AI, chatbots, analytics, and cloud capabilities.
*CXLive Intelligence Report 2022
The Customer Experience Live Show brings a well-curated agenda, tackling present challenges and the largest gathering of CX executives in the region.
Meet, network and benchmark with 200 top minds from the CX space.
Examine how to successfully implement a redesigned CX strategy to deliver meaningful impact
65+ senior CX leaders share insights on how they transformed CX into a growth lever in their organisations
Understand how to capitalize on the changing face of business transformation amidst the new normal
CX Live Awards
Providing you in-depth analysis, measure and validation of your benchmark excellence.
200+ CX Leaders
Benchmark with industry counterparts in an interactive environment.
Invitation-only closed-door boardrooms that provide a great opportunity to benchmark with your industry counterparts.
Learnings from 65+ case studies
Go back armed with solutions to challenges that keep you up at night.
Discover leading-edge technologies that are helping businesses transform their customer service & experience.
Why Sponsor Customer Experience Live Show 2022?
An ROI driven show that will enable you to walk out with clear direction on closing business.
Emerging technologies and DX are revolutionising customer experience.
The pandemic has again thrown the spotlight on AI, ML and immersive technologies to improve customer experience and engagement.
With multi-cloud, enterprises are able to enhance operational efficiency and deliver amplified CX.
Do you have solutions that will deliver outcomes? Be there to network in a highly interactive environment and win business.
Digital Transformation- Next-Gen tech, AI, IA & Voice Biometrics
Organisations are undertaking a digital detox of brands. Be there to know what they are automating, how quickly and at what price?
What to automate, how quickly, and at what price?
Strategy alignment to embrace immersive, achieve efficiencies and growth
Strengthen your data foundation and understand how new technologies and DX are revolutionizing CX.
Customer loyalty, retention and fandom
How do you develop a strategy that is your key differentiator?
AI, ML, Robotics, Biometrics, Fraud Prevention
Operational & Process Excellence
The need to achieve cohesiveness between operational excellence, innovation, and CX has never been greater.
Top-end peer networking
CEOs, CX Leaders, CIOs and CMOs deliver winning strategies and solutions to your key challenges.
Cut out the fluff and return to work armed with detailed plans and implementation strategies.
Why our community rates us #1
Attendee feedback from past events
Closed sizeable deals
We got good value from our investment. The key to sponsoring any event or activation is to generate quality leads and win business. The team at CX Live helped me not only get leads from key accounts, but through the Leaders Connects, helped us get quality time with senior decision-makers because of which we were able to close sizeable deals.
Ankush Mehra- Field Marketing Manager- MEA
Zebra Technologies Europe Limited
I can still feel the amazing buzz from the event, it is always an exhilarating feeling to see like-minded individuals, fellow CXERs all in one room sharing views and ideas. The experience only serves to validate the efforts towards CX that we are putting in the bank and will be a catalyst for more initiatives for the future.
The success of the event is a testament to the passion and exuberance of the organizing team of Customer Experience Live. On that note, on behalf of the Bank, I would like to extend heartfelt gratitude to the customer experience live team and all the participants for an amazing event.
Senior Executive, BankDhofar