Customer Experience Live Show Middle East 

23-24 May 2022, Dubai  

Colorful Abstract Shape
Digital CX
Cloudification & Data
Digital Marketing
Customer Engagement
AI and Intelligent Automation
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Transform ambitiously

Capturing the ambition, innovation and next-gen technologies orchestrating amazing customer experiences..

Hard Hitting Keynotes


Maria Von ScheelPlessen

Global Head of Media and Advertising, Montblanc


Executive Director, Digital and Innovation, National Health Insurance Company, DAMAN

Frederik Bisbjerg


Maria Gedoen

Chief Customer and Marketing Officer, Chaloub Group


Alvaro Perez

Chief Digital Officer, 

ACWA Power


Mario Foster

Group CIO,

Al Naboodah Group Enterprises


Ewa Kostorkiewics

Head of Customer Experience,

First Abu Dhabi Bank

Ian Golding.jpg

Ian Golding

Global CX Expert


Monalisa Watfa

Group Director of Patient Services,

Abu Dhabi Health Services, SEHA

Customer Experience Live Show 2022 - The region's no. 1 digital CX strategy event


Highly interactive and inspiring


Companies cite increased drive towards digital transformation implementation or expanding AI, chatbots, analytics, and cloud capabilities.

                                     *CXLive Intelligence Report 2022


The Customer Experience Live Show brings a well-curated agenda, tackling present challenges and the largest gathering of CX executives in the region.


Meet, network and benchmark with 200 top minds from the CX space.

Learn in person from 65+ Speakers

Examine how to successfully implement a redesigned CX strategy to deliver meaningful impact
65+ senior CX leaders share insights on how they transformed CX into a growth lever in their organisations



Understand how to capitalize on the changing face of business transformation amidst the new normal


CX Live Awards

Providing you in-depth analysis, measure and validation of your benchmark excellence.


200+ CX Leaders

Benchmark with industry counterparts in an interactive environment. 


Leaders Connect

Invitation-only closed-door boardrooms that provide a great opportunity to benchmark with your industry counterparts.


Learnings from 65+ case studies

Go back armed with solutions to challenges that keep you up at night.


Solutions Showcase

Discover leading-edge technologies that are helping businesses transform their customer service & experience.

Why Sponsor Customer Experience Live Show 2022?
An ROI driven show that will enable you to walk out with clear direction on closing business.

Emerging technologies and DX are revolutionising customer experience.


The pandemic has again thrown the spotlight on AI, ML and immersive technologies to improve customer experience and engagement.


With multi-cloud, enterprises are able to enhance operational efficiency and deliver amplified CX.


Do you have solutions that will deliver outcomes? Be there to network in a highly interactive environment and win business.

Digital Transformation- Next-Gen tech, AI, IA & Voice Biometrics


Organisations are undertaking a digital detox of brands. Be there to know what they are automating, how quickly and at what price?


What to automate, how quickly, and at what price?

2022 Themes

Strategy alignment to embrace  immersive, achieve efficiencies and growth

Application Design

VOC, Optimal Contact Centers, Agent Training

Robot Hand

Strengthen your data foundation and understand how new technologies and DX are revolutionizing CX.

Box Label

Customer loyalty, retention and fandom

How do you develop a strategy that is your key differentiator?

AI, ML, Robotics, Biometrics, Fraud Prevention

Car Factory

Operational & Process Excellence

The need to achieve cohesiveness between operational excellence, innovation, and CX has never been greater.

Virtual Reality Device

Metrics-driven CX and Marketing

Next-generation tech and analytics for fuel service delivery.

Top-end peer networking


CEOs, CX Leaders, CIOs and CMOs deliver winning strategies and solutions to your key challenges.
Cut out the fluff and return to work armed with detailed plans and implementation strategies.

Why our community rates us #1

Attendee feedback from past events

Closed sizeable deals

We got good value from our investment. The key to sponsoring any event or activation is to generate quality leads and win business. The team at CX Live helped me not only get leads from key accounts, but through the Leaders Connects, helped us get quality time with senior decision-makers because of which we were able to close sizeable deals.


Ankush Mehra- Field Marketing  Manager- MEA

Zebra Technologies Europe  Limited


Excellent Event

I can still feel the amazing buzz from the event, it is always an exhilarating feeling to see like-minded individuals, fellow CXERs all in one room sharing views and ideas. The experience only serves to validate the efforts towards CX that we are putting in the bank and will be a catalyst for more initiatives for the future.

The success of the event is a testament to the passion and exuberance of the organizing team of Customer Experience Live. On that note, on behalf of the Bank, I would like to extend heartfelt gratitude to the customer experience live team and all the participants for an amazing event.

Senior Executive, BankDhofar

Who's attending Customer Experience Live Show 2022 

CX Live Shows - Experiences Worth Investing In

Looking forward to seeing you at the Customer Experience Live Show 2022

Highly interactive

Thank You To Our Partners

Past Sponsors

Strategic Partners