
Customer Experience Live Show Middle East 2023
Enterprise Experience |
Digital CX |
Brand Experience |
Growth
The region's number one digital CX strategy event
Meet, network and benchmark with top minds from the CX, Contact Center and Automation space.

Your business opportunity
69%
Companies are reevaluating Customer Journey Mapping platforms in 2022
*CX Live Intelligence Report 2022
The Customer Experience Live Show is the region's largest and most established meeting dedicated to customer care and customer experience. Through a well-curated agenda, it tackles current challenges.
About the show - delivering meaningful impact
Power packed agenda where CX and Contact Center leaders share insights on how they transformed CX into a growth lever in their organisations
Keynote speakers for 2023
Facing the challenge of keeping up with digital CX transformation? You are not alone.
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2023 Themes
The competitive landscape is constantly raising the bar - it's time to focus on re-imagining CX
Strategy alignment to embrace immersive, achieve efficiencies and growth
Data and Cloud Experience
Why Sponsor Customer Experience Live Show?
Showcase thought leadership and position your brand in front of CX leaders
Emerging technologies and DX are revolutionising customer experience.

The pandemic has again thrown the spotlight on AI, ML and immersive technologies to improve customer experience and engagement. Do you have solutions?
With multi-cloud, enterprises are able to deliver amplified CX.

Do you have solutions that will deliver outcomes? Be there to network in a highly interactive environment and win business.
Digital Transformation- Next-Gen tech, AI, IA & Voice Biometrics

Organisations are undertaking a digital detox of brands. Be there to know what they are automating, how quickly and at what price?
Why our community rates us #1
CX Live Show helps you explore, and leverage the best CX strategies and solutions for your business.
Attendee feedback from past events
Cut out the fluff and return to work armed with detailed plans and implementation strategies.

Great Experience
“
Thank you to the organizers, the participants and the panel chair and colleagues. It was a great event well organized, sharing experiences, sharing our views and discussions. Being exposed to different industries and live cases we learned a lot from and widen the scope and interactions between different functions to reach to the optimum experience and analysis. It was very professionally organized and normal challenges were held very professionally by the moderators and the organizers. Thank you for the great experience and the hospitality which was very professional. It was very beneficial to be exposed to such experiences, Diversified Industries and to share our views and discussions. I'll be very nterested in the coming events.
Senior Executive, SAIB Bank Egypt
Wonderfully Organised
“
CX Live Middle East 2022 event was wonderfully organized with thorough thinking. Riyad Bank is glad to participate in this CX exclusive event, which was filled with insightful panel discussions, keynote speeches and an exhibition of intelligent tools and products that will raise the bar in CX industry. We are extremely honoured to win the awards in CX Live Show and Intelligent Automation, AI and Bot Show, including Best Leadership for CX, Intelligent Automation Leader of the year in the BFSI category. Look forward to participating and contesting in future events. Best of luck to the CX Live Team!
Senior Executive, Riyad Bank
Well-paced and dynamic
“
This was the second time I have attended a CX Live conference, and it truly was a pleasure. The conference was extremely well organized, well-paced and dynamic. I thought each of the speakers added something different, given their variety of experiences and sectors. It was interesting to hear from so many like minded professionals from sports, public and private sectors. I also took some interesting insights around the use of new tech in CX and was interested to hear about the opportunities and challenges that many are in the CX world are encountering right now – I am looking forward to the next conference in my home town of Dubai!
Senior Manager, Chalhoub Group
Top-end learning and peer networking
Benchmark your CX strategy and build great connections