
Customer Experience Live Show Middle East 2024
Return on Experience |
AI & CX |
Hyper Personalisation |
Operational Efficiency
The region's number one digital CX strategy event
Meet, network and benchmark with top minds from the CX, Contact Center and Automation space.

Your business opportunity
35%
Companies are reevaluating Customer Journey Mapping platforms in 2023
*CX Live Intelligence Report 2023
The Customer Experience Live Show is the region's largest and most established meeting dedicated to customer care and customer experience. Through a well-curated agenda, it tackles current challenges.
About the show - delivering meaningful impact
Power packed agenda where CX and Contact Center leaders share insights on how they transformed CX into a growth lever in their organisations
Keynote speakers for 2023
Facing the challenge of keeping up with digital CX transformation? You are not alone.
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2024 Themes
The competitive landscape is constantly raising the bar - it's time to focus on re-imagining CX
Strategy alignment to embrace immersive, achieve efficiencies and growth
Data and Cloud Experience
Why Sponsor Customer Experience Live Show?
Showcase thought leadership and position your brand in front of CX leaders
Emerging technologies and DX are revolutionising customer experience.

The pandemic has again thrown the spotlight on AI, ML and immersive technologies to improve customer experience and engagement. Do you have solutions?
With multi-cloud, enterprises are able to deliver amplified CX.

Do you have solutions that will deliver outcomes? Be there to network in a highly interactive environment and win business.
Digital Transformation- Next-Gen tech, AI, IA & Voice Biometrics

Organisations are undertaking a digital detox of brands. Be there to know what they are automating, how quickly and at what price?
Why our community rates us #1
CX Live Show helps you explore, and leverage the best CX strategies and solutions for your business.
Attendee feedback from past events
Cut out the fluff and return to work armed with detailed plans and implementation strategies.

Great Experience
“
I thoroughly enjoyed the CX Live Show ME 2023 event. It was a fantastic opportunity to network with CX professionals and peers at other organizations and in other industries and hear and discuss how they are responding to challenges of customer experience transformation. The event was well organized and all sessions were well curated. I look forward to more knowledge sharing and networking opportunities at next year's event.
Senior Executive, Invest bank
Wonderfully Organised
“
An exciting & enriching experience where I met Operational Experts/ Technology Consultants/ Thought leaders. This is my third year in succession that I have been attending this event, I see every year the bar being raised.
Senior Executive, Medcare
Well-paced and dynamic
“
What an outstanding event CX Live 2023. CX Live event is in my opinion the best CX event in the UAE. Amazing CX professionals gathered in one place exchanging best practices, sharing ideas and network in a positive environment. I met my old friends and make new ones, had great conversations and learnings. If you are a CX/CC/CMO advocate/professional/executive CX Live is a must attend. CX Live team did an outstanding job organizing this, making it a win-win-win for everyone. Thanks for the Excellent execution, graceful presence, and for always going beyond. Truly Looking forward to next year.
Senior Executive, Uniphore
Top-end learning and peer networking
Benchmark your CX strategy and build great connections