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The region's largest

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30 April - 1 May | JW Marriott Hotel Marina (Formerly Address Dubai Marina)

Colocated Events

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Customer Experience Live Show Middle East 2024

Embracing digitisation to deliver growth. The region's most prestigious CX show for top tier CX suite.

Return on Experience |

AI & CX |

Hyper Personalisation |

Operational Efficiency |

The region's number one digital CX strategy event

Your business opportunityMeet, network and benchmark with top minds from the CX, Contact Center and Automation space.

Delivering meaningful impact

Power packed agenda where CX and Contact Center leaders share insights on how they transformed CX into a growth lever in their organisations

Customer Experience Live Awards 2024

18 powerful categories

In-depth analysis, measure and validation of your program excellence.


Strategic Deep-Dives

Dedicated sessions allowing brainstorming & discussion

Benchmark with industry counterparts in an interactive environment. 


Leaders Connects

Invite only sessions

Invitation-only, closed-door boardrooms provide a great opportunity to benchmark with your industry counterparts.


Power packed agenda

Gamechanging end user perspectives

Go back armed with solutions to challenges that keep you up at night.


Executive Panel Discussions

Sector focused sessions

Live Q&A - get answers to challenges that keep you awake at night.


Exhibition floor

Solution showcase

Understand how to capitalize on the changing face of business transformation amidst the new normal


Keynote speakers for 2024

Facing the challenge of keeping up with digital CX transformation? You are not alone.

For the full list of speakers and to participate, contact us

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2024 Themes

The competitive landscape is constantly raising the bar - it's time to focus on re-imagining CX

Strategy alignment to embrace  immersive, achieve efficiencies and growth

Application Design

VOC, Optimal Contact Centers, Agent Training

A woman sitting by her computer in a trading room

Strengthen your data foundation and cloud infrastructure to revolutionize CX.

Working Together on Project

Strengthening engagement and brand value

How do you develop a strategy that is your key differentiator?

Data and Cloud Experience

Car Factory

Operational & Process Excellence

The need to achieve cohesiveness between operational excellence, innovation, and CX has never been greater.

Airport Counter

Metrics-driven CX 

Next-generation tech and analytics for fuel service delivery.

Why Sponsor Customer Experience Live Show?

Showcase thought leadership and position your brand in front of CX leaders

Emerging technologies and DX are revolutionising customer experience.



The pandemic has again thrown the spotlight on AI, ML and immersive technologies to improve customer experience and engagement. Do you have solutions?

With multi-cloud, enterprises are able to  deliver amplified CX.



Do you have solutions that will deliver outcomes? Be there to network in a highly interactive environment and win business.


Digital Transformation- Next-Gen tech, AI, IA & Voice Biometrics



Organisations are undertaking a digital detox of brands. Be there to know what they are automating, how quickly and at what price?

Why our community rates us #1

CX Live Show helps you explore, and leverage the best CX strategies and solutions for your business.


Hard Hitting Keynotes

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Indepth Reports

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Leaders Connects


CX Live Awards

Attendee feedback from past events

Cut out the fluff and return to work armed with detailed plans and implementation strategies.

Well-paced and dynamic


What an outstanding event CX Live 2023. CX Live event is in my opinion the best CX event in the UAE. Amazing CX professionals gathered in one place exchanging best practices, sharing ideas and network in a positive environment. I met my old friends and make new ones, had great conversations and learnings. If you are a CX/CC/CMO advocate/professional/executive CX Live is a must attend. CX Live team did an outstanding job organizing this, making it a win-win-win for everyone. Thanks for the Excellent execution, graceful presence, and for always going beyond. Truly Looking forward to next year.


Senior Executive, Uniphore


Great Experience

I thoroughly enjoyed the CX Live Show ME 2023 event. It was a fantastic opportunity to network with CX professionals and peers at other organizations and in other industries and hear and discuss how they are responding to challenges of customer experience transformation. The event was well organized and all sessions were well curated. I look forward to more knowledge sharing and networking opportunities at next year's event.


Senior Executive, Invest bank

Top-end learning and peer networking

Benchmark your CX strategy and build great connections

Who attends Customer Experience Live Shows 

The region's top organisations attend the CX Live Show

CX Live Shows - Experiences worth investing in

Delivering premium connections via well-researched programs.


Looking forward to seeing you at the Customer Experience Live Show

In-depth regional media coverage

Strong brand penetration