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Middle East’s most prestigious 

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13-14 May
JW Marriott Hotel Dubai Marina

The region's most prestigious CX show for top tier CX suite.

CX Live

Colocated events

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Customer Experience Live Show Middle East 2025

Embracing Omni AI For Amazing Experiences.

Operational Efficiency |

AI & Generative AI |

Contact Center Automation |

Hyper-personalisation |

Delivering meaningful impact

Power packed agenda where CX and Contact Center leaders share insights on how they transformed CX into a growth lever in their organisations

Customer Experience Live Awards 2025

21 powerful categories


Strategic Deep-Dives

Dedicated sessions allowing brainstorming & discussion


Leaders Connects

Invite only sessions


Power packed agenda

Gamechanging end user perspectives


Executive Panel Discussions

Sector focused sessions


Exhibition floor

Solution showcase


2025 Themes

The competitive landscape is constantly raising the bar - it's time to focus on re-imagining CX

CX Live

AI and Cloudification

Strengthen your data foundation and cloud infrastructure to revolutionize CX with AI.

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VOC, Optimal Contact Centers, Agent Training

Strategy alignment to embrace  immersive, achieve efficiencies and growth


Strengthening engagement and brand value

How do you develop a strategy that is your key differentiator?

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Operational & Process Excellence

The need to achieve cohesiveness between operational excellence, innovation, and CX has never been greater.

Why Sponsor Customer Experience Live Show?

A proven platform to deliver quality interactions to win business.

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Why our community rates us #1

Explore the best CX strategies and solutions for your business.


Hard Hitting Keynotes

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Indepth Reports

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Leaders Connects


CX Live Awards

Attendee feedback from past events

A proven platform to deliver winning strategies and solutions to overcome experience challenges.

The Premier CX event. If we were asked to choose just one event to sponsor each year, without a doubt, it would be the CX Live Show MEA.

On behalf of Uniphore wanted to take a moment to express my sincere appreciation for the incredible effort and dedication that the team at Customer Experience Live puts into organizing the annual CX Live Show MEA. In my opinion, it stands as the premier CX event in town, and I say this with full confidence.

From the pre-event preparations to the post-event follow-ups, the team consistently demonstrates a level of professionalism and commitment that is truly commendable. During the event itself, we have witnessed firsthand the dedication and hard work of the team. Their efforts to connect exhibitors like us with interested executives are unparalleled, and it is evident that they go above and beyond to create meaningful connections that benefit both parties involved. If we were asked to choose just one event to sponsor each year, without a doubt, it would be the CX Live Show MEA. The level of professionalism, the quality of connections, and the overall experience make it a truly unparalleled opportunity for anyone in the CX industry.

Senior Executive, Uniphore


Connecting with decision-makers and C-level executives from various sectors was invaluable

The event stood out with its engaging keynotes, informative tech demos, and insightful roundtable discussions, all contributing to the establishment of excellent connections. As a Contact Center Partner, we were impressed by the diverse range of topics covered and the high caliber of speakers and attendees. Connecting with decision-makers and C-level executives from various sectors was invaluable, and the platform facilitated meaningful one-on-one conversations to showcase our solutions effectively. Looking forward to the next one in 2025!

Senior Executive, CISCO

Top-end learning and peer networking

Benchmark your CX strategy and build great connections