Middle East | APAC | UK&I | Africa | Europe

Leading Contact Centre shows in the Middle East, UK&I, and Asia

CPD Accredited

CX, AI Experience, Digital Experience, Contact Center, BPO strategies

Contact Centre Show 2025

AI & Automation |

Operational Excellence |

Experience Amplification |

CCaaS I

Unified Communications |

Re-imagining the future of customer contact through expeditious, omnichannel and personalised service

Your business opportunity

Are you ready to capitalise on AI, Unified Communications, BPM re-engineering, process mining and cognitive solutions to be a hyper-automated organisation?

About the show

Who attends Contact Centre Shows?

82%

Decision makers and budget holders

As customer expectations evolve, enterprise automations need to be ready to deliver instant expectations, zero physical currency, and operate under high pressure.

The Contact Centre Shows bring a well-curated agenda that tackles present challenges and brings together the largest gathering of technology executives responsible for unified communications and automation in the region.

Delivering Meaningful Impact

Meet, network and benchmark with top minds from contact centre, BPM, automation and digital transformation.

Leadgen

Businesses are leveraging AI to create dynamic experiences. Be there to know what they are leveraging, how quickly and at what price?

Product Launch

Companies are investing in hyper-personalised experiences. Do you have solutions that can deliver impact?

Thought Leadership

Showcase thought leadership to help companies increase efficiency and growth

Brand Penetration

Gain brand penetration in front of senior decision-makers re-imagining customer experience

Why Sponsor the Contact Centre Show?

An ROI driven show that will enable you to walk out with clear direction on closing business.

What to expect in 2025?

Interactive Agenda and Discussions – Ensuring you get answers to challenges that keep you awake at night
Fireside Chats
Breakout sessions
Leaders Connects
Benchmarking and Evaluation opportunities

Enquire to sponsor

Enquire to attend

Top-End Peer Networking

Cut out the fluff and return to work armed with detailed plans and implementation strategies.

Hard Hitting Keynotes

How do you make the choice of being a disruptor or innovator?

Deepdives on automation, AI, ML, Chatbots

How do you embrace automation & evolving business models.

Strategy benchmark

Why hyper-automation and hyper personalisation are key to achieving ROI?

Leaders Connects

Hear how contact center efficiencies can be introduced via automation.

Contact Centre Show helps you explore, and leverage the best unified communications, cloudification and automation strategies and solutions for your business.

Why our community rates us #1

Attendee feedback from past events

Contact Centre Show helps you explore, and leverage the best unified communications and automation strategies and solutions for your business.

Engagement was perfect

Surrounded by the best minds in the industry, learning and growing together.

Senior Executive, ADNOC

Amazing opportunity

An exciting & enriching experience where I met Operational Experts/ Technology Consultants/ Thought leaders. This is my third year in succession that I have been attending this event, I see every year the bar being raised.

Senior Executive, Medcare

Sector Focus

An ROI driven show that will enable you to walk out with clear direction on closing business.

To play, press and hold the enter key. To stop, release the enter key.

Healthcare

Telecos

Oil & Gas

Banking & Finance

Government

Retail

Manufacturing