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CX Live Awards Asia
19 August 2025
4.00pm - 5.00pm
The regions; most prestigious CX Live Awards are held once a year. The CX Live Awards are judged by an independent panel of industry experts who follow a robust criteria when grading the nominations:
Enquire to nominate
Nominations
Open
Pitch your game to the industry experts and master your skills of presentation! Consists of two stages: qualification round and live final pitching.
Categories
26 Indepth Categories
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Best CX Measurement
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Best Customer Journey Mapping
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Best Digital CX
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Best Voice of the Customer
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Best CX Transformation
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Best CX Innovation
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Best Loyalty Management Program
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Best CX Deployment
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Best Quality Assurance
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Best Contact Centre Platform
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Best Customer Care
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Best Agent Experience
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Best Employee Experience
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Best Knowledge Management
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Best Complaints Management
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Best Digital Customer Service
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Best AI for Loyalty
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Best AI-Powered Business Transformation
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Best AI for Personalisation
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Best AI for Business Support
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Best AI for Customer Satisfaction
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Best AI for Customer Engagement
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Best Operational Excellence
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Best Operational Excellence Measurement
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Best Innovation in Operational Excellence
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Best Digital Transformation
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Comprehensive PR outreach
Indepth
Regional PR Coverage
Key Stats
91% large enterprises from the Middle east. Growth in nominations over past 3 years,
+108%
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Banking and Finance
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Retail
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Healthcare
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FMCG
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Oil and Gas, Utilities
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Government
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Entertainment
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Telecoms
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Aviation
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Services
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CX Live Awards are renowned for the global and regional prss coverage we generate for each award. This is invaluable.
Companies have used the high quality press coverage to:
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Build investor confidence
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Forge growth in new markets
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Build on category leadership
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Bridge gaps in performance and planning
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Attract and retain talent
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Build brand equity
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