#CXLive #IALive
Customer Experience Live Show
&
Intelligent Automation & Bot Show
Experiences Worth Investing In.
Upcoming Events
Demystifying challenges of digital CX and automation
Unpacking Edge, AI, ML, Data Analytics, IA, CX,
Cloudification, Automation
Facing the challenge of keeping up with Digital CX transformation, AI, ML, IA, cloudification, and data analytics? You are not alone.
Highly interactive & inspiring
Re-imagining business models
The CX Live and Intelligent Automation Shows help you embrace emerging technology, evolve business models, and drive customers centricity to capture category leadership.
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Middle East I United Kingdom I Europe I Africa
Trailblazers at CX and DX Live Series
Olivier Harnisch
Member of the Board of Directors, Gulf Hotels Group
Claudius Boller
Managing Director, Spotify Middle East
Sreedhar Suragouni
CIO, Oman Insurance Company
Julia de Souza
VP CX & Operations,
American Express Middle East
Bilal Adham
Chief Marketing Officer, Batelco
Abdulaziz A. Alshamsan
Executive Director General CX,
Ministry of Human Resources & Social Development, KSA
Codin Caragea
Chief Manager, Head of Customer Experience,
Bank of Muscat
Olga Budieri
Senior Global Customer Experience Lead, Aramex International
Why attend the CX and IA Live show series?
82%
Organisations believe good CX is the number one differentiator of strong corporate performance.
*CXLive annual survey 2021
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The Customer Experience and Digital Transformation Live Shows brings a well-curated agenda, tackling present challenges and the largest gathering of DX and CX executives under one roof.
Meet, network and benchmark with 1000 top minds from the CX and DX space.
CX and IA Live show features
The Customer Experience & Intelligent Automation Live Show series capsule
Emerging technologies are revolutionising CX
AI, ML and immersive technologies to improve customer experience and engagement?
Multi-cloud enhances operational efficiency and deliver amplified CX
Do you have solutions that will deliver outcomes? Be there to network in a highly interactive environment and win business.
Digital Transformation, AI, IA & Edge
Organisations are undertaking a digital detox of brands. Be there to know what they are automating, how quickly and at what price?
An ROI driven series that will enable you to walk out with clear direction on closing business.
Subscribe to the CX and IA Live Show series
Key Themes
AI, RPA, Workflow & Process Automation
Strengthen your data foundation and understand how new technologies and DX are revolutionising CX.
Edge Computing & Cloudification
How do you develop a strategy that is your key differentiator?
Innovation & Operational Excellence
The need to achieve cohesiveness between operational excellence, innovation, and CX has never been greater.
Personalised, Immersive & Omnichannel
Next-generation tech and analytics for fuel service delivery.
Strategy alignment to embrace immersive, achieve efficiencies and growth
Top-end peer networking
We research with CEOs, CX Leaders, and CMOs to deliver winning strategies and solutions to your key challenges.
Return to work with detailed plans and implementation strategies.
Strategic sectors
Retail
FMCG
Entertainment
Government
Manufacturing
Banking & Finance
Healthcare
Education
Telecommunication
Energy & Utilities
Attendee feedback from past events
Beyond conventional... very well organized and coordinated
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“Great to hear from CX leaders with very innovative topics that went beyond the conventional and what you normally see at CX events. The speaker lineup was impressive, insightful and relevant. Very well organized and coordinated”
Senior Executive, AlMouj Muscat
Excellent Networking Opportunities
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“
I can still feel the amazing buzz from the event, it is always an exhilarating feeling to see like-minded individuals, fellow CXERs all in one room sharing views and ideas. The experience only serves to validate the efforts towards CX that we are putting in the bank and will be a catalyst for more initiatives for the future.
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The success of the event is a testament to the passion and exuberance of the organizing team of Customer Experience Live. On that note, on behalf of the Bank, I would like to extend heartfelt gratitude to the customer experience live team and all the participants for an amazing event.
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Senior Executive, BankDhofar
