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#CXLive #IALive
Customer Experience Live Shows
Experiences Worth Investing In.

Join us to leverage a strong network of senior decison makers
Top decision makers in the CX and automation space
7300+
Companies in the Middle East region and UK
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32,000+
Community outreach across key verticals
3000+
Senior executive attendees in the EMEA region
500+
Speaker faculty
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Upcoming events
Constantly evolving to solve CX challenges
Highly interactive & inspiring
Because experience matters
Unpacking Edge, AI, ML, Data Analytics, IA, CX,
Cloudification, Automation
Facing the challenge of keeping up with Digital CX transformation, AI, ML, IA, cloudification, and data analytics? You are not alone.

Demystifying your digital strategy to create value
Powering you to capture category leadership.

Re-imagining business models
The CX and Intelligent Automation Show Series helps you embrace emerging technology, evolve business models, and drive customers centricity to capture category leadership.
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Middle East I United Kingdom I Europe I Africa
Trailblazers at CX and IA Show Series
Bringing you the brightest and innovative minds

Olivier Harnisch
Member of the Board of Directors, Gulf Hotels Group
Claudius Boller
Managing Director, Spotify Middle East
Sreedhar Suragouni
CIO, Oman Insurance Company




Julia de Souza
VP CX & Operations,
American Express Middle East

Bilal Adham
Chief Marketing Officer, Batelco
Abdulaziz A. Alshamsan
Executive Director General CX,
Ministry of Human Resources & Social Development, KSA
Chief Manager, Head of Customer Experience,
Bank of Muscat
Senior Global Customer Experience Lead, Aramex International


Codin Caragea

Olga Budieri

Why attend the CX and IA Live show series?
Meet, network and benchmark with top executives in the CX, digital transformation and automation space

82%
Organisations believe good CX is the number one differentiator of strong corporate performance.
*CXLive annual survey 2021
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The Customer Experience and Intelligent Automation Live Shows bring a well-curated agenda, tackling present challenges and orchestrating game changing solutions under one roof.
Meet, network and benchmark with hundreds of top minds from the CX, digital transformation and automation space.
CX and Intelligent Automation Live show features
Comprehensive and impact driven shows
The Customer Experience & Intelligent Automation Live Show series capsule
In-depth coverage
Emerging technologies are revolutionising CX
AI, ML and immersive technologies to improve customer experience and engagement?
Multi-cloud enhances operational efficiency and deliver amplified CX
Do you have solutions that will deliver outcomes? Be there to network in a highly interactive environment and win business.
Digital Transformation, AI, IA & Edge
Organisations are undertaking a digital detox of brands. Be there to know what they are automating, how quickly and at what price?

An ROI driven series that will enable you to walk out with clear direction on closing business.
Subscribe to the CX and IA Live Show series
Join our community for latest news and updates

Key Themes
Key themes in upcoming shows

AI, RPA, Workflow & Process Automation
Strengthen your data foundation and understand how new technologies and DX are revolutionising CX.

Edge Computing & Cloudification
How do you develop a strategy that is your key differentiator?

Innovation & Operational Excellence
The need to achieve cohesiveness between operational excellence, innovation, and CX has never been greater.

Personalised, Immersive & Omnichannel
Next-generation tech and analytics for fuel service delivery.
Strategy alignment to embrace immersive, achieve efficiencies and growth
Top-end peer networking
Go back with actionable plans

We research with CEOs, CX Leaders, CIOs, CFOs, and CMOs to deliver winning strategies and solutions to your key challenges.
Return to work with detailed plans and implementation strategies.
Strategic sectors
Comprehensive cross sector coverage
Retail
FMCG
Entertainment
Government
Manufacturing
