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CX Live Shows
Connecting you with senior executives and decision makers
CX Live Shows are extremely well-regarded and bring senior executives to learn, network, benchmark, and do business with industry peers.
Experience Leaders Live Show Middle East 2026
30 September - 1 October 2026, JW Marriott Hotel Dubai Marina
Experience Leaders Live Middle East is the region's most prestigious show designed for the top-tier CX suite. With a focus on leveraging AI to transform CX into a growth lever, attendees will connect with senior executives and industry leaders to tackle current challenges and drive customer loyalty.
Experience Leaders Live Show UK 2027
22 - 23 June 2027, Edgbaston Stadium, Birmingham
Experience Leaders Live UK captures the ambition, innovation, and next-gen technologies orchestrating amazing customer experiences. The event aims to bring together top executives from visionary brands that are re-imagining CX realities.
Experience Leaders Live Show Asia, Malaysia 2027
17 - 18 August 2027, Park Royal Collection, Kuala Lumpur
Experience Leaders Live Show Asia helps organisations develop a strong CX strategy in the age of hyper-personalisation, by leveraging AI, intelligent analytics and operational efficiency, all the way from product design to delivery.
Customer Operations Leaders Live Show Asia, Malaysia 2027
17 - 18 August, ParkRoyal Collection Kuala Lumpur, Malaysia
Customer Operations Leaders Live Show Asia will bring together the largest contact center sector in the region. The two-day event will highlight the tools and technologies enabling contact centres to thrive in diverse and rapidly evolving markets.
Engagement Leaders Live Show Middle East 2026
30 September - 1 October 2026, JW Marriott Hotel Dubai Marina
The AI Experience, Predictive Engagement & Loyalty Show Middle East 2026, taking place on 28-29 April at the JW Marriott Hotel Dubai Marina, is dedicated to helping enterprises explore, and leverage the best AI strategies to enhance growth and loyalty..
Engagement Leaders Live Show UK 2027
22 - 23 June at Edgbaston Stadium, Birmingham
Engagement Leaders Live Show UK 2027, happening on 22 - 23 June at Edgbaston Stadium, Birmingham, is the leading event for enterprises looking to harness the power of AI to drive innovation and enhance customer engagement.
Operational Excellence Show
30 September - 1 October 2026, JW Marriott Dubai Marina
Operational Excellence Show is the leading event that enables organisations to re-design their people, processes and technology frameworks to prepare for the new era.
By implementing an effective business excellence plan millions of dollars can be saved by companies. With great tech advancements and with improvements in design standards and methodology, achieving manufacturing excellence while saving time and costs is becoming increasingly possible.
Client Stories
Some testimonials from our clients, helping us build a community of relevant connection and trust.
Dubai Electricity & Water Authority
I am very happy and extremely elated to be part of this conference. I think among many other things is the networking with key organisations and key figures, also the speakers yesterday and today who were fabulously rich in terms of content, in terms of their ability to communicate state-of-the-art technologies and positions with regard to operational excellence procedures. We in DUA, we always look forward to really networking and participating in such events in order to bring back with the key ideas and key things that we need in order to make forward the excellence journey more efficient, more effective, and certainly, profoundly and invaluable to our key objectives
Qeta'at
This is an event where we have met a lot of business leaders. We are talking about the digital transformation, the customer experience, and many of the emerging technologies. To be honest, it exceeded my expectations because everybody is sharing their own thoughts and experiences from what they are living day to day in their businesses. I would love to thank all the organisers and sponsors for ending such nice and great experience.
Al Mouj
It was a great two days event and great line of speakers with great insights from different industries. There was a lot to take away and I encourage everyone to attend these conferences because there is a lot to learn from the industries than from a typical training session. The design of discussions in the panel were amazing and very fruitful. Thank you
Agro Bank
I’m very grateful to be invited to this event where it puts me in a highlight but you can gain knowledge from there. You can take a lot of points from everyone from all the other speakers as well. So it's good that you can take back the key takeaways to, you know, whether you want to have a new thing at your company later on. Thank you
Impatient Health
Why I am impressed with this conference is because it's quite forward-thinking in terms of the topics that are covered in the agenda. They're all topics that I’m genuinely finding interesting and useful in my day to day roles. Particularly the topic of AI - we have experts here who have real life experience and are able to share case studies and examples that I have found very useful
Standard Chartered Bank
I love the vibe here. We've got so many people who come in here with a real spirit of determination to learn more about customer experience, to hear from peers, to hear from others in their industries and people from outside their industries to go idea shopping. It's been a great day.
Reckitt
The event had really good panels and I really enjoyed listening to different perspectives from a diverse industry panel – It wasn’t limited to a particular industry or sector, so I think the diversity was very useful.
Abbotz
It's so nice to be around CX leaders, exchanging notes and having conversations with that one common intention of understanding how we can evolve our organisations to become more customer-centric.
JLL
I think the event was really insightful – Hearing from different leaders, industrial experts and understanding what's really happening in the market. I think the keynote, in particular, was excellent. We really learned a lot of insights on how AI and sales can integrate and really uplift our human experience. Hope to learn more tomorrow as well.