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Get Your Technology In Front of Senior Decision Makers Reimagining the Business of
Experience
Turning Industry Conversations into Commercial Opportunities
Customer Experience Live connects technology providers with the people responsible for improving customer experience, modernising contact centre operations and selecting the solutions that power the next generation of customer service.
Whether you specialise in CX, CCaaS, AI, workforce management, conversational AI, agent assist or customer engagement platforms, our events provide opportunities to raise your profile, demonstrate your expertise and build valuable commercial relationships.
Technology Solutions Enterprise Buyers Are Looking For
Call Centre & CCaaS
Cloud contact centre platforms, contact routing, telephony, unified communications and contact centre infrastructure.
AI & Automation
AI-powered customer service, automated interactions, intelligent virtual agents and generative AI applications.
Conversational AI
Virtual assistants, automated messaging, voice bots and intelligent self-service solutions.
Workforce Management
Workforce forecasting, scheduling, employee engagement, performance management and operational optimisation.
Agent Assist & Analytics
Real-time agent support, interaction analytics, quality assurance, coaching and agent productivity tools.
Customer Engagement & Omnichannel Platforms
Customer communications, digital engagement, journey orchestration and integrated service experiences.
Knowledge Management
Knowledge management implementation, transformation consultancy, managed services and customer contact outsourcing.
Speech Analytics & Customer Intelligence
Voice analytics, sentiment analysis, conversation intelligence, customer insight and performance analytics.
Connect with the People Shaping Technology Procurement Decisions
Our events are designed to bring together professionals involved in customer experience strategy, contact centre operations, technology innovation and service transformation.
Chief Customer Officers
Chief Experience Officers
Customer Experience Directors
Customer Service Directors
Contact Centre Directors
Heads of Contact Centre Operations
Heads of Customer Service
Heads of Digital Transformation
Heads of Digital Transformation
Heads of Customer Engagement
Workforce Management Directors
Customer Operations Leaders
Flexible Sponsorship Opportunities Built Around Your Commercial Objectives
Showcase your technology
Demonstrate how your solutions help organisations improve service quality, operational efficiency, employee experience and customer satisfaction.
Reach relevant decision-makers
Connect with senior executives, contact centre directors, heads of customer experience, customer service leaders and technology decision-makers.
Generate qualified leads
Create opportunities to meet prospective customers, understand their challenges and start meaningful sales conversations.
Build brand authority
Position your organisation alongside industry experts, innovative brands and the latest thinking in customer experience.
Be part of the conversation
Share your expertise through speaking opportunities, panel discussions, demonstrations and thought leadership.
Develop strategic relationships
Meet potential customers, partners, industry influencers and senior professionals from across the customer experience ecosystem.
Choose the Audience and Market That Fits Your Business
The Experience Show Asia 2027
6 - 7 April 2027, One Farrer Hotel, Singapore
The Experience Show UK 2027
22 and 23 June 2027, Edgbaston Stadium Birmingham, UK
The Experience Show Malaysia 2027
17 - 18 August 2027, Aloft by Marriott Kuala Lumpur Sentral
The Experience Show Middle East 2027
29 - 30 September 2027, JW Marriott Hotel Dubai Marina
The Experience Show Ireland 2027
8 - 9 September 2027, Dublin, Ireland
The Experience Show South Europe 2027
3 & 4 November 2027, Crowne Plaza Madrid, Spain
