With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI- powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction.

Konnect Insights is a unified customer experience management platform that offers social listening + community engagement + social CRM + social analytics + social publishing + BI tools / dynamic dashboards + surveys + crisis management. Built on the strong principles of AI, Konnect Insights is an ideal platform for the customer care team as well as the marketing team for deeper insights.

​

With Konnect Insights you can engage with the customers who reach out to brands on social media, messaging channels, online web, emails, app reviews, location reviews.

The Customer Institute is an independent global organization setting the gold standard for customer experience, as well as enabling and recognizing excellence in customer centricity.

​

The Customer Institute develops, finds, and promotes best practices, and proves the value of customer-centricity to organizations in B2C, B2B, as well as in the public sector. Through our certification and assessment programs we enable and recognize excellence in customer centricity.

​

We are the go-to destination for organizations looking to excel through customer centricity.

Today’s Directors Club United Kingdom has its origin as a supper club in London’s Mayfair.

The Directors’ Dining Club, as it was known, had its home at Claridge’s Hotel and brought together business leaders of the day to discuss trends and disruptive forces for change.

In February 2010, Jon Snow (founder and chairman) re-constituted the dining club as the Directors Club and so a business lifestyle and networking institution was born.

The Club motto “To endeavour. To achieve” captures the spirit of the organisation and the ambitions of its members.

Membership is by invitation or recommendation.

The Customer Data Platform Institute educates marketers and technologists about customer data management.   The Institute publishes industry news and educational materials, provides vendor comparison reports, builds directories of industry vendors and service firms, and offers Webinars, workshops, and consulting on related issues.

Customer Data Platforms are defined as 'packaged software that maintains a unified, persistent customer database which is accessible to external systems.' They are the only types of packaged software specifically designed to create and share a complete view of each customer.  The CDP Institute’s RealCDPTM program certifies systems that meet the Institute’s definition.