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Middle East's #1 Digital Experience event

The region's largest

CX, AI, Digital Experience, Call Center, BPO opportunities

13-14 May
JW Marriott Hotel Dubai Marina

Co-Presenting Partner

CX, AI, Digital Experience, Call Center, BPO opportunities

CPD Certified

CX, AI, Digital Experience, Call Center, BPO opportunities

Colocated Shows

CX, AI, Digital Experience, Call Center, BPO opportunities
CX, AI, Digital Experience, Call Center, BPO opportunities
CX, AI, Digital Experience, Call Center, BPO opportunities
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Digital Experience Show 2025

Sponsors and Partners

Co-Presenting Partner

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e& enterprise​

At e& enterprise, we specialise in supporting governments and large-scale organisations undergo successful digital transformations.

Through optimising operational efficiencies, enhancing customer engagement, and empowering data-driven decision-making, we enable seamless, sustainable, and secure transitions into the ever-evolving digital era.

Currently operating in the UAE, KSA, Egypt, Turkey and Oman; our cutting-edge digital solutions are specifically designed to deliver tangible business value and address the unique challenges faced by organisations and executives across various industries.

With a proven track record, extensive consulting expertise unrivalled technical experts and the ability to deploy and manage complex solutions, we collaborate closely with our customers, providing tailored solutions that empower them to navigate their end-to-end digital transformation journey and turn their vision into reality.

To learn more, please visit https://www.eandenterprise.com/

Co-Presenting Partner

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NICE

With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone Mpower, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center—and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform—and elevate—every customer interaction. www.nice.com

Gold Partner

Gold Partner

Sydr Systems by SITE

At Sydr, we empower businesses to thrive in a digital world by simplifying technology's complexities. Our expertise spans cybersecurity, advanced networking, data centers, and collaboration, ensuring robust protection, seamless connectivity, scalable infrastructure, and innovative teamwork tools. Through strategic consulting, tailored solutions, and managed services, we align technology with your goals for enhanced performance, risk mitigation, and accelerated growth—so you can focus on what matters most: growing your business.

Gold Partner

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Sideways 6

4 in 5 employees have ideas to improve their business. Sideways 6 helps you turn those ideas into real impact — without extra tools or added complexity. Built for organisations driving change and operational excellence, it works inside Microsoft Teams, Interact, or a simple web app for the frontline. No clunky forms, scattered spreadsheets, or crowded inboxes — just a smarter way to capture, prioritise, and act on ideas that improve processes, efficiency, and performance.

Gold Partner

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XEBO.Ai

Experience a new era in AI-Powered Management with XEBO.Ai (Survey2Connect). We're dedicated to reshaping customer engagement, harnessing AI's power for a holistic experience. Embrace innovation, dive into growth!

We have helped businesses across the globe scale their customer experience, employee experience, and conduct in-depth market research. With our innovative solutions such as video feedback, AI-powered survey and analysis, businesses get access to micro insights, thus elevating the experiences customers have.

Gold Partner

Locobuzz

Locobuzz

With an array of products that cater to in-depth social listening, stellar customer response management, and automated customer service, Locobuzz is the ultimate guide to help brands and their customers speak the same language, and make target-hitting business decisions. Locobuzz's role as a Unified Customer Experience Management Platform is to garner brilliant business insights, automate and streamline response management, and optimize digital presence- all of which translates into stellar customer experiences that turn clients into advocates. 

Brands can leverage Locobuzz on a stand-alone basis, or integrate the tool with various departments and verticals within the company. Marketing teams unlock detailed insights that help in designing brand campaigns and monitor real-time chatter; CX-oriented teams can identify important patterns, while automating and streamlining response management. Essentially, Locobuzz facilitates all the significant touchpoints for a brand’s CX excellence - from lead generation to crisis or campaign management, to influencer and community management to market research and consumer insights – all on a single platform 

Locobuzz equips all kinds of brands with an interactive, all-rounded platform that gathers remarkable insights, paving the way for robust CX strategies, innovation, and a remarkable growth potential in the digital realm. 

Headquartered in Mumbai, Locobuzz currently works with some of the best companies around the world, across multiple industries. Along with serving a series of Fortune 500 companies, Locobuzz has established enduring partnerships with brands in India, South-East Asia, and are expanding to the US and UK. 

Locobuzz shows you how inspiring your data can be.

Exchange Partner

November5

November Five

November Five is where digital meets emotion. Here, we craft and bring to life memorable digital experiences that resonate, inspire and endure.  

With bespoke digital solutions we tap into innate desires and stir genuine emotion to let you stand out in a sea of sameness. Together we inspire loyalty, beyond satisfaction.

Because when something moves you, you remember.

Strategic Partner

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International Customer Experience Institute

The International Customer Experience Institute (ICXI) was founded in the United Kingdom with the goal of setting global standards for Customer Experience Excellence. Today, we are a global organisation, with 3 frameworks:

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ICXS2019: International Customer Experience Standard

IDCXS2022: International Digital Customer Experience Standard

IEHWS2023: International Employee Happiness and Wellbeing Standard

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We also provide a MSc in Customer Experience and Service Management in Partnership with the Abertay University (UK)

Strategic Partner

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Bpo Search

Bpo Search provides advice to companies looking for the perfect outsourcing partner. Our established network of vetted BPOs spans five continents and covers every skill set in 25 languages. If you are looking to replace or find a new BPO, we can simplify & accelerate the search process.

Media Partner

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ACN Newswire

ACN Newswire supports Asian companies and organizations with press release distribution to
stakeholders in Asia and worldwide -- institutional investors and analysts, individual
stakeholders, financial & trade media and the Internet. Today, ACN Newswire is the globally
recognized press release distributor from the region, in simplified & traditional Chinese, Korean
and Japanese as well as English.

Media Partner

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Call Centre Helper 

Call Centre Helper is the go-to website for contact centre, customer service and customer
experience professionals around the world.
We are a free, online publication aimed at giving call centre people up-to-the-minute advice
on how to make their businesses work more effectively.
In addition to articles that cover every area of the contact centre and customer service
industry, we also offer:

  • An industry leading webinar programme

  • A newsletter that contains all of our latest content

  • Free contact centre tools 

  • The latest contact centre reports

Media Partner

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The Customer Data Platform Institute

The Customer Data Platform Institute educates marketers and technologists about customer data management.   The Institute publishes industry news and educational materials, provides vendor comparison reports, builds directories of industry vendors and service firms, and offers Webinars, workshops, and consulting on related issues.

 

Customer Data Platforms are defined as “packaged software that maintains a unified, persistent customer database which is accessible to external systems.”  They are the only types of packaged software specifically designed to create and share a complete view of each customer.  The CDP Institute’s RealCDPTM program certifies systems that meet the Institute’s definition.

Media Partner

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CrmXchange

CrmXchange is a premier website dedicated to providing information in an interactive
environment for CRM/Contact Center professionals.  The site offers white papers, newsroom,
monthly columns, a showcase for products and services for the industry, and free webinars on a
variety of CRM and Contact Center issues. www.crmxchange.com

Media Partner

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StartupNews.fyi

StartupNews.fyi has quickly gained the trust of the startup community, reaching over 10 million enthusiasts. Our mission is to serve the startup ecosystem by connecting startups and investors through our platform. We have a thriving community of over 10 million startup enthusiasts, 390k+ followers on Instagram, 32k+ followers on LinkedIn with 200k+ impressions, 30+ E-Cell Partnerships, 360+ meet-ups, and 18k+ opt-in members on WhatsApp. For more information, please visit StartupNews.fyi.

Media Partner

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siliconindia

siliconindia publishes exclusive and authentic content through stories of burgeoning entrepreneurs, outstanding technologists, and accomplished CXOs, along with business analysis, leading technology trends, and opinions. Having procured the wisdom and augmented the insights on various verticals, besides technology, siliconindia over the years has branched into sectors ranging from Enterprise Services to Healthcare, Education, Consultants, Real Estate, Lifestyle, and Startups. Having grown profoundly, siliconindia today reaches out to the top management and senior executives (VPs and CXOs), venture capitalists, and entrepreneurs across India. siliconindia is a proponent of the bilateral business corridor, acting as a quintessential forum for professionals to interact, exchange knowledge, develop business relationships, and share their experiences—a one of kind proposition.

For more information please visit https://www.siliconindia.com/

Media Partner

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CIOReview

CIOReview is a leading technology magazine that is at the forefront of guiding enterprises through the continuously varying business environment with information about the solutions and services. The magazine serves as a trustworthy knowledge source as well as a platform for the C-suite executives, industry experts, technology buyers, and other decision-makers to share their valuable insights about new technology trends in the market.

Media Partner

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AI Tools Network

AI Tools Network is an online resource that helps people find the best artificial intelligence tools for their needs. It offers a directory of AI tools in various categories, such as sales, marketing, HR, education and finance. They also provide educational content about AI, such as blog posts and upcoming events.

Media Partner

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Financial Service Review

Financial Service Review is a leading technology magazine that reaches out to over 56,000 print subscribers and over 85,000 digital subscribers. It provides a comprehensive platform for senior-level industry experts, buyers, and decision-makers to share their insights following a unique learn-by-peers approach.

Media Partner

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Conference Alerts

Conference Alerts provides all national and international upcoming conferences 2024-2025 all over the world. Conference alerts 2024-2025 is essentially an online platform wherein you will get the details about the conferences, meetings, seminars, workshops and other associated events for 2024-2025. These are the activities wherein the first-class minds can present statistics and showcase their research results to help the modern minds around the global in imparting the latest knowledge.

Media Partner

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Applied Technology Review

Applied Technology Review magazine is published from Fort Lauderdale, FL, with editorial support from our editors located all over the U.S. and in Europe and APAC countries. Our broad readership, unique content model, and solid reputation, combined with in-depth coverage of innovative specialized technology issues on a worldwide scale, makes Applied Technology Review the leading resource for technology buyers, business managers, technology managers, integrators, and other specialists across multiple industries using similar technology solutions. 

Media Partner

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The European Business Review

The European Business Review is a bi-monthly journal bringing you features on leadership, strategy, global economic issues, and breakthrough ideas that guarantee business leaders and visionaries make informed decisions that keep them ahead of the competition.

Media Partner

Media Partner

CIO Outlook

CIO Outlook’s well-recognized print and digital magazines, websites and newsletters deliver content to business and technology professionals working to leverage technology in their organizations. CIO Outlook magazine excels with its unique approach to learning from industry leaders, offering professionals the most comprehensive collection of technology trends, new solutions and technology adoption advice.

Media Partner

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AIPressRoom

AIPressRoom curates AI news, dives deep into industry insights, showcases startups, and amplifies their innovations.

Sponsorship opportunities at Digital Experience Show Middle East 2025 are open

Customer Experience Live

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Contact Us

United Kingdom

471, Harrogate Road, Leeds, United Kingdom, LS177AE​​​​

​United Arab Emirates

Shams Business Center, Sharjah Media City Free Zone,

Al Messaned, Sharjah, UAE.​

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