Co-Presenting Partner
NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI- powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction.
Experience Partner
Medallia
Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the No. 1 enterprise experience platform, Medallia Experience Cloud is the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment.
Strategic Partner
The Customer Institute
The Customer Institute is an independent global organization setting the gold standard for customer experience, as well as enabling and recognizing excellence in customer centricity.
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The Customer Institute develops, finds, and promotes best practices, and proves the value of customer-centricity to organizations in B2C, B2B, as well as in the public sector. Through our certification and assessment programs we enable and recognize excellence in customer centricity.
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We are the go-to destination for organizations looking to excel through customer centricity.
Project Intelligence Partner
BNC
BNC is the largest database of project intelligence in the Middle East & Africa, covering over 37,000 live projects across 5 sectors in 64 countries. As a technology company founded in 2004, BNC offers its project intelligence services deep-integrated with a unique and specialized cloud CRM system that automates the project sales process. BNC publishes the BNC Projects Journal, a monthly project intelligence report and the BNC Bulletin, a daily project newsletter received by over 68,000 professionals.
Media Partner
The Customer Data Platform Institute
The Customer Data Platform Institute educates marketers and technologists about customer data management. The Institute publishes industry news and educational materials, provides vendor comparison reports, builds directories of industry vendors and service firms, and offers Webinars, workshops, and consulting on related issues.
Customer Data Platforms are defined as “packaged software that maintains a unified, persistent customer database which is accessible to external systems.” They are the only types of packaged software specifically designed to create and share a complete view of each customer. The CDP Institute’s RealCDPTM program certifies systems that meet the Institute’s definition.
Media Partner
EnterpriseAI
EnterpriseAI further sharpens and expands upon the already extensive coverage originating from its predecessor, EnterpriseTech, on machine/deep learning, advanced modeling/simulation, high performance data analytics and the technologies that enable them, including; high performance data centers, cloud computing, high performance storage, AI silicon and AI frameworks – spanning all relevant verticals. With its focus trained on decision-makers, technologists and thought leaders across the technology spectrum, EnterpriseAI delivers reporting, insight and analysis on AI technologies, tools and strategies that enable business deployment and integration in the enterprise. Visit https://www.enterpriseai.news
Media Partner
Oman Oil and Gas
Omanoilandgas.com is the most searched oil and gas industry directory website. Together with the Directory itself, it is an authoritative reference guide to the industry. It works as a comprehensive source of information to the Oil, Gas, Energy and Petrochemical sectors in Oman and the GCC.
Features of the Directory & Website
• It is a user-friendly website where one can search for a company by its name/business activities/brand and product/by phone or fax number/by the contact person/by email/phone number/p. o. box (address)
• This search was only for companies in Oman but now it has been extended to all GCC countries like Bahrain, Kuwait, Qatar, Saudi Arabia and the UAE
• Companies or individuals can monitor the “hits” (people visiting this website) by logging into the web stats, and get to know how many people visited this website and from which countries
• In a nutshell, it is “search made easy”
Media Partner
Worldoils
Worldoils is a company that combines the power of marketing as well as the in-house expertise for the Oil, Gas, Offshore and the Maritime industries. Worldoils' web portal www.worldoils.com has become a truly central platform for visitors who need information regarding oil and gas products and services, research, training, conferences, news and events as well as a popular advertising base for providers of Oil, Gas, Marine and Offshore services. Worldoils has also launched the jobs system and a marketplace. In the recent months, Worldoils has strengthened its position as a fast developing central place for buying and selling of land rigs, offshore rigs, barge rigs and other oilfield and subsea equipment.
Media Partner
OnestopNDT
An informative dais for NDT enthusiasts, OnestopNDT has everything related to Non-Destructive Testing in one place. Backed by professionals with unprecedented experience & presence of more than 20 years in NDT Market, OnestopNDT gives you a chance to freely communicate and interact with experts. The primary agenda of OnestopNDT is to create awareness in the NDT Market (equipment manufacturers, service providers, distributors, plant operators, NDT professionals etc.) about the new developments and products & services available in the global market.