The complexity of crafting a viable data infrastructure that is fit-for-purpose for AI and IA adoption cannot be underestimated. Let’s not forget most organizations are constantly leveraging historic data.
It is reasonable for any sizable business - enterprise or government institution to have volumes of data being added on a daily basis.
3 steps to designing a strong data foundation for AI implementation to transform CX
Ensuring the data being collected by organisations is relatable across departments, and not sitting in silos is important.