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CX Live Interview


82% organisations believe good CX is the number one differentiator of strong corporate performance.


Thus, CX leaders need to develop an enterprise-wide CX successful strategy aligned with the board ambitions and plans. What are the key factors to consider when designing and implementing your CX program?


Live with The CX Master,  Hany Mokhtar, The Famous Customer Experience and Digital transformation world-class expert, Head of CX at Mobily, KSA

14 April 2021 I Virtual

This session will explore:

  • CX maturity in the region in the last year, especially in UAE and KSA?

  • What implementations will be game-changers for Telcos in present times?

  • What are some of the innovations that help you provide the best possible Employee Experience at Mobily?  

  • How have you managed the CX Leadership and Culture within Mobily?

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