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Bringing together the brightest minds to ignite ideation and inspiration

Evolving from unprecedented times the consumer sector is exploding with opportunities and challenges. Companies and brands need to work harder and, more importantly, smarter to reach and retain their intended audience, as the realities of the global marketplace see their competition levels and business costs rise.

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In-depth coverage

Impact driven events that ensure you keep a finger on the pulse to deliver growth for your organisation.

Learning, benchmarking and networking over two intense days

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Customer Experience Live Shows help you to:

  • Realign benchmarks

  • Define ROI metrics

  • Assess risk 

  • Leverage data effectively

  • Develop frameworks that reimagine the definition of customer excellence

In-depth sessions and case studies

Strategic Deep Dives

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CX TRANSFORMATION

Getting your CX transformation strategy right! From when you get started to delivering exceptional ROI

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HYPER-PERSONALISATION

The future facing CX functions need to adapt and incoporate AI, Cloud, and Bots – just how far can you go with them?

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AUTOMATION

Personalized, immersive hyper-automation - How do you embrace this rapidly changing digital world and make the best automation choices?

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PREDICTIVE CX

Leveraging predictive analytics to create a customer-centric organisation

High impact sessions and speakers

Cutting-edge Leaders Connects

Closed-door, senior executive briefings

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Workshops

Practical hands-on sessions

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Graphic Designers
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Who attends Customer Experience Live Shows 

Top tier organisations attend CX Live Shows

Interested in being involved?

Network and do business with key decision makers

Get in Touch

We deliver premium connections via our well-researched programs.
 
Talk to us about how you can reach out to decision-makers seeking innovative solutions for their transformation journeys.

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