Evolving from unprecedented times the MEA consumer sector is exploding with opportunities and challenges.
Companies and brands need to work harder and, more importantly, smarter to reach and retain their intended audience, as the realities of the global marketplace see their competition levels and business costs rise.
Customer Experience Live Show 2022 will examine how to:
Define ROI metrics
Leverage data effectively
Develop frameworks that reimagine the definition of customer excellence
Learning, benchmarking and networking over two intense days
Strategic Deep Dives
Getting your CX transformation strategy right! From when you get started to delivering exceptional ROI
The future facing CX functions need to adapt and incoporate AI, Cloud, and Bots – just how far can you go with them?
Creating a positive, proactive culture in a remote workplace
Building your CX Journey with Design Thinking as the foundation.