
Bringing together the brightest minds to ignite ideation and inspiration
Evolving from unprecedented times the consumer sector is exploding with opportunities and challenges. Companies and brands need to work harder and, more importantly, smarter to reach and retain their intended audience, as the realities of the global marketplace see their competition levels and business costs rise.

In-depth coverage
Impact driven events that ensure you keep a finger on the pulse to deliver growth for your organisation.
Learning, benchmarking and networking over two intense days

Customer Experience Live Shows help you to:
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Realign benchmarks
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Define ROI metrics
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Assess risk
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Leverage data effectively
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Develop frameworks that reimagine the definition of customer excellence
In-depth sessions and case studies
Strategic Deep Dives


CX TRANSFORMATION
Getting your CX transformation strategy right! From when you get started to delivering exceptional ROI

HYPER-PERSONALISATION
The future facing CX functions need to adapt and incoporate AI, Cloud, and Bots – just how far can you go with them?

AUTOMATION
Personalized, immersive hyper-automation - How do you embrace this rapidly changing digital world and make the best automation choices?

PREDICTIVE CX
Leveraging predictive analytics to create a customer-centric organisation
High impact sessions and speakers
Cutting-edge Leaders Connects
Closed-door, senior executive briefings





Workshops
Practical hands-on sessions
Who attends Customer Experience Live Shows
Top tier organisations attend CX Live Shows
Interested in being involved?
Network and do business with key decision makers
Get in Touch
We deliver premium connections via our well-researched programs.
Talk to us about how you can reach out to decision-makers seeking innovative solutions for their transformation journeys.
