AI-powered, Insights-led Customer Engagement for the Mobile-first Consumer

Today’s consumers demand a consistent, personalized, and always-on experience across multiple devices and touchpoints. They desire contextual content from brands, in the moment of engagement, on the channel they prefer.

Through AI-powered customer engagement platforms, users can analyze data and reports at their fingertips - such as customer behavior, funnel analysis, customer journey path, and cohort analysis

To stay ahead of consumers’ shifting expectations, more brands are turning toward fully-integrated, AI-powered customer engagement solutions to drive greater efficiencies, deeper consumer insights, cross-channel automation, and personalization that scales.


Customer-obsessed brands can scale their mobile engagement strategies by leveraging AI to surface consumer insights and take action based on intelligence. Fortune 500 brands across 35+ countries - including Ally Financial, Nestle, Samsung, Deutsche Telekom, and McAfee, along with mobile-first companies such as Ola, OYO, and Tokopedia - leverage MoEngage’s AI-powered, insights-led customer engagement platform to gain rich intelligence into their customers’ interests and behaviors fueled by our proprietary AI engine, Sherpa. Using Sherpa, marketers and product owners can:</