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Customer Experience Live

Reimagining the Business of Experience

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13-14 May 2025 

Dubai UAE 

CX Live Show Middle East

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1-2 July 2025 

Manchester, UK

CX Live Show UK 

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13-14 May 2025 

Dubai UAE 

OPEX Show

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19-20 August 2025 

Kuala Lumpur, Malaysia

CX Live Show Asia 

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19-20 November 2025

Johannesburg SA 

CX Live Show Africa

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20 November 2025 

Brussels

CX Live Show 

Europe

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CX Live Community

Who makes up our EMEA and APAC community

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Top tier organisations form our community

Who makes up our 76,000+ enterprise outreach

CX Live Dialogues

CX Live Dialogue with Ellie Dubbs, Sr. Solutions Architect, Voice of Customer, Concentrix

Bridging the action gap: Elevating ROI in Voice of Customer programs​

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  1. What piece of advice would you give an organisation that’s been historically unable to prove the value of their VOC programme?

  2. If a brand lacks a culture of customer-centricity, what steps can be taken to create one?

  3. What outcomes can a client expect as a result of this focus?

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CX Live Dialogue with Pedro Andrade, Vice President of AI, Talkdesk

Balancing innovation and customer needs: AI best practices for contact centres​​​

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  1. Many organisations are now leveraging predictive analytics to foresee and fulfil customer needs. Could you share best practices have emerged from these implementations?

  2. As technology continues to evolve, how can organisations strike a balance between adopting cutting-edge tech innovations and maintaining a consistent brand voice?

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CX Live Dialogue with Kevin Li, VP Product, Optimizely

Transforming CX with seamless digital experience, predictive analytics, and AI​​

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  1. How can companies integrate diverse data sources and systems to create a unified and seamless digital experience that enhances customer satisfaction and loyalty?

  2. What are the latest advancements in predictive analytics that can be leveraged to create hyper-personalised digital experiences, and how can companies balance personalisation with privacy concerns?​

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CX Live Dialogue with Paul Peet, Business Design Director, manifesto

Crafting eco-conscious digital solutions: Balancing strategy and environmental impact​​

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  1. How  are, or should, organisations you work with be approaching adopting and using AI?

  2. How does the increase in the use of AI affect how organisations measure their environmental impact, keeping in mind the 2030 climate targets.

  3. What is the broader impact of digital on the environment? And how can we measure and track that?

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Partnership opportunities

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Leadgen

Organisations are undertaking a digital detox of brands. Be there to know what they are leveraging, how quickly and at what price?

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Senior Executive Attendees

Product Launch

Brands are leveraging next gen technologies to improve CX and engagement. Do you have solutions that can deliver impact?

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Brand awareness

Thought Leadership

Exhibit thought leadership to showcase trends and opportunities.

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Brand Penetration

Penetrate your target market and ensure your brand and solution is infront of key decision makers.

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