Contact Center Show 2023

Speaker details

Colocated Shows

#CXLiveTweets

23-24 May, Address Dubai Marina

Event LOGOS final 22-23 1200x500px (33)_edited.png

Re-imagining the future of customer contact through expeditious, omnichannel and personalised service

Registration Form

Company

First Name

Last Name

Job Title

City

Mobile Number

Country of Residence

Nationality (required by Dubai Department of Tourism & Commerce Marketing)

We are hosting 4 programs at the Intelligent Automation, Digital Twin, Asset Integrity and Reliability to ensure you go back armed with the strategies, technology tool kit, connections, and peer consultation to make 2023 a resounding success.

The below questions help us customize and recommend the programs best suited to your business needs.

Tech Demos

To ensure we can recommend the best tech demos at the event please answer the below questions.

Q2. Do you need help connecting with gamechanging technology providers for your future RFPs?

Yes

Q3. How soon do you see these solutions being implemented?

3-6 months

6-9 months

9-12 months

more than 12 months

Q4. As an important stakeholder in the IA ecosystem what budget do you foresee being allocated for tech deployment in 2023-2024?

Upto $200,000

$200,000 to $500,000

$501,000 to $1,000,000

Greater than $1,000,000

LEADERS NETWORKING

To ensure we can ensure premium networking for you at the event, please answer the below questions.

Benefits of the Leaders Networking Program include:

Business card exchange with top C suite in the region
Invitation to closed door-leaders connects
Invitation to the premium sponsor programs
Help to source qualified vedors for your next RFP, if required. An IA Live analyst will be in touch to understand your requirements if you wish to benefit from this opportunity

Would you like to be nominated for the Leaders Networking Program?

Yes

Workshop Program

To ensure we can recommend the best workshops for you at the event, please answer the below questions.

Q6. Which of the following best describes your organisation’s meta and digital twin adoption?

We have not commenced any work on it

We have an active team working on it

We have completed a proof of concept and are piloting it

We have completed digital twin and/or meta implementation on one process end to end

We have completed digital twin and/or meta implementation on few process end to end

Q6. Which of the following best describes your organisation’s meta and digital twin adoption?

We have not commenced any work on it

We have an active team working on it

We have completed a proof of concept and are piloting it

We have completed digital twin and/or meta implementation on one process end to end

We have completed digital twin and/or meta implementation on few process end to end

Q6. Which of the following best describes your organisation’s meta and digital twin adoption?

We have not commenced any work on it

We have an active team working on it

We have completed a proof of concept and are piloting it

We have completed digital twin and/or meta implementation on one process end to end

We have completed digital twin and/or meta implementation on few process end to end

Q7.Which statement best describes your company's vision and ambition with intelligent automation?

We have a highly sophisticated, well-integrated cloud based technology stack

Our cloud based technology stack is evolving

Our cloud based technology stack needs improvement to achieve consistency between technologies we leverage

We need to invest in a cloud based technology stack

Q7.Which statement best describes your company's vision and ambition with intelligent automation?

We have a highly sophisticated, well-integrated cloud based technology stack

Our cloud based technology stack is evolving

Our cloud based technology stack needs improvement to achieve consistency between technologies we leverage

We need to invest in a cloud based technology stack

Q8. What is hindering you from amplifying your intelligent automation program?

Executive sponsorship from senior management

Capital required is not readily available

Securing internal cross-functional alignment is a challenge

Management of change is a challenge

Inhouse technical skills are lacking

Have not really thought about it till I received this survey

Q8. What is hindering you from amplifying your intelligent automation program?

Executive sponsorship from senior management

Capital required is not readily available

Securing internal cross-functional alignment is a challenge

Management of change is a challenge

Inhouse technical skills are lacking

Have not really thought about it till I received this survey

Q8. What is hindering you from amplifying your intelligent automation program?

Executive sponsorship from senior management

Capital required is not readily available

Securing internal cross-functional alignment is a challenge

Management of change is a challenge

Inhouse technical skills are lacking

Have not really thought about it till I received this survey

Meetings Program

To ensure we are can recommend the best Networking options for you at the event, please answer the below questions.

Q9. The Networking Programs are open to all attendees. Will you be interested in joining all networking sessions at the show whilst adhering to strict social distancing protocols?

Yes

Q10. We host a well curated Meetings Program alongside the conference. It allows you to meet solution providers in a formal, secluded space to discuss your business requirements and understand their solutions better. Would you like to participate in the Meetings Program?

Yes

Document Upload

Please upload the below documents as required by the Dubai Tourism and Commerce Marketing Authority for all conference speakers. Please upload based on your residency status.

International Speakers

Passport copy only (color)

UAE Speakers (expat)

Passport copy (color)

Emirates ID (back&front, color)

UAE visa page (color)

UAE Speakers (citizen/national)

Passport copy (color)

Emirates ID (back&front, color)

Unified number in the passport

Thanks for submitting!

If you have any enquiries please do not hesitate to reach us at speaker@customer-experience.live

We look forward to seeing you at the show!

PERSONALISING YOUR PROGRAM AT THE CONTACT CENTER SHOW

#CXLiveTweets

Colocated Shows

#CXLiveTweets

23-24 May, Address Dubai Marina

Tech Demos

To ensure we can recommend the best tech demos at the event please answer the below questions.

LEADERS NETWORKING

To ensure we can ensure premium networking for you at the event, please answer the below questions.

Benefits of the Leaders Networking Program include:

Business card exchange with top C suite in the region

Invitation to closed door-leaders connects

Invitation to the premium sponsor programs

Help to source qualified vedors for your next RFP, if required. An IA Live analyst will be in touch to understand your requirements if you wish to benefit from this opportunity

Workshop Program

To ensure we can recommend the best workshops for you at the event, please answer the below questions.

Meetings Program

To ensure we are can recommend the best Networking options for you at the event, please answer the below questions.

Document Upload

Please upload the below documents as required by the Dubai Tourism and Commerce Marketing Authority for all conference speakers. Please upload based on your residency status.

International Speakers

UAE Speakers (expat)

UAE Speakers (citizen/national)

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Contact Us

Colocated Shows

#CXLiveTweets

23-24 May, Address Dubai Marina

Tech Demos To ensure we can recommend the best tech demos at the event please answer the below questions.

LEADERS NETWORKING To ensure we can ensure premium networking for you at the event, please answer the below questions.

Benefits of the Leaders Networking Program include:

Business card exchange with top C suite in the region

Invitation to closed door-leaders connects

Invitation to the premium sponsor programs

Help to source qualified vedors for your next RFP, if required. An IA Live analyst will be in touch to understand your requirements if you wish to benefit from this opportunity

Workshop Program To ensure we can recommend the best workshops for you at the event, please answer the below questions.

Meetings Program To ensure we are can recommend the best Networking options for you at the event, please answer the below questions.

Document Upload Please upload the below documents as required by the Dubai Tourism and Commerce Marketing Authority for all conference speakers. Please upload based on your residency status.

International Speakers

UAE Speakers (expat)

UAE Speakers (citizen/national)

Tech Demos

To ensure we can recommend the best tech demos at the event please answer the below questions.

LEADERS NETWORKING

To ensure we can ensure premium networking for you at the event, please answer the below questions.

Workshop Program

To ensure we can recommend the best workshops for you at the event, please answer the below questions.

Meetings Program

To ensure we are can recommend the best Networking options for you at the event, please answer the below questions.

Document Upload

Please upload the below documents as required by the Dubai Tourism and Commerce Marketing Authority for all conference speakers. Please upload based on your residency status.