Insights

In the last year, Sprinklr roughly doubled its presence in the MEA region, with the UAE at the forefront of the company’s growth Sprinklr...

We’re debunking the biggest myths that riddle AI through our infographic! Know the facts that tackle these common misconceptions and how...

We are now more linked to the rest of the world than ever thanks to smartphone technology. We can communicate with someone on the other...

Your contact center can offer support through a variety of channels yet the goal of the service provision remains customer happiness....

With the advent of the increasingly digitised world, CCaaS is gaining in popularity. As organisations deal with customers with...

"Uniphore’s intelligent self-service solution combines AI, NLU, and RPA technologies to provide automated conversational services. Its...

Enterprises must leverage intelligent automation and AI to fuel digital twins with modelling and data to reshape the future of the...

RPA systems represent an incredible tool for rapidly revitalizing companies that handle massive data transactions, to energise CX.

With the multitude of data processed and analyzed every minute, as AI capabilities improve and Machine Learning and Quantum Learning...

Digital technology has increased operational efficiency and elevated the standards of patient experience as well as amplifying the value...