Official Media Partner
Call Centre Helper
Call Centre Helper is the go-to website for contact centre, customer service and customer
experience professionals around the world.
We are a free, online publication aimed at giving call centre people up-to-the-minute advice
on how to make their businesses work more effectively.
In addition to articles that cover every area of the contact centre and customer service
industry, we also offer:
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An industry leading webinar programme
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A newsletter that contains all of our latest content
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Free contact centre tools
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The latest contact centre reports
Strategic Partner
Bpo Search
Bpo Search provides advice to companies looking for the perfect outsourcing partner. Our established network of vetted BPOs spans five continents and covers every skill set in 25 languages. If you are looking to replace or find a new BPO, we can simplify & accelerate the search process.
Strategic Partner
Customer Institute
The Customer Institute is a not-for-profit, global organization whose mission is to be the go-to source for B2B, B2C, and public-sector organizations to excel through customer centricity.
The Customer Institute searches, develops, and promotes best practices to prove the value of customer centricity to help organizations expedite corporate growth. Its leadership includes some of the best thought leaders, consultants, practitioners, innovators, and scholars in the global CX space today. Through its certification and assessment programs, the Customer Institute enables and recognizes excellence in customer centricity.
Media Partner
ACN Newswire
ACN Newswire supports Asian companies and organizations with press release distribution to
stakeholders in Asia and worldwide -- institutional investors and analysts, individual
stakeholders, financial & trade media and the Internet. Today, ACN Newswire is the globally
recognized press release distributor from the region, in simplified & traditional Chinese, Korean
and Japanese as well as English.
Media Partner
CrmXchange
CrmXchange is a premier website dedicated to providing information in an interactive
environment for CRM/Contact Center professionals. The site offers white papers, newsroom,
monthly columns, a showcase for products and services for the industry, and free webinars on a
variety of CRM and Contact Center issues. www.crmxchange.com
Media Partner
StartupNews.fyi
StartupNews.fyi has quickly gained the trust of the startup community, reaching over 10 million enthusiasts. Our mission is to serve the startup ecosystem by connecting startups and investors through our platform. We have a thriving community of over 10 million startup enthusiasts, 390k+ followers on Instagram, 32k+ followers on LinkedIn with 200k+ impressions, 30+ E-Cell Partnerships, 360+ meet-ups, and 18k+ opt-in members on WhatsApp. For more information, please visit StartupNews.fyi.
Media Partner
CIOReview
CIOReview is a leading technology magazine that is at the forefront of guiding enterprises through the continuously varying business environment with information about the solutions and services. The magazine serves as a trustworthy knowledge source as well as a platform for the C-suite executives, industry experts, technology buyers, and other decision-makers to share their valuable insights about new technology trends in the market.
Media Partner
AI Tools Network
AI Tools Network is an online resource that helps people find the best artificial intelligence tools for their needs. It offers a directory of AI tools in various categories, such as sales, marketing, HR, education and finance. They also provide educational content about AI, such as blog posts and upcoming events.
Media Partner
Financial Service Review
Financial Service Review is a leading technology magazine that reaches out to over 56,000 print subscribers and over 85,000 digital subscribers. It provides a comprehensive platform for senior-level industry experts, buyers, and decision-makers to share their insights following a unique learn-by-peers approach.
Media Partner
Applied Technology Review
Applied Technology Review magazine is published from Fort Lauderdale, FL, with editorial support from our editors located all over the U.S. and in Europe and APAC countries. Our broad readership, unique content model, and solid reputation, combined with in-depth coverage of innovative specialized technology issues on a worldwide scale, makes Applied Technology Review the leading resource for technology buyers, business managers, technology managers, integrators, and other specialists across multiple industries using similar technology solutions.
Media Partner
CIO Outlook
CIO Outlook’s well-recognized print and digital magazines, websites and newsletters deliver content to business and technology professionals working to leverage technology in their organizations. CIO Outlook magazine excels with its unique approach to learning from industry leaders, offering professionals the most comprehensive collection of technology trends, new solutions and technology adoption advice.
Media Partner
APAC CIO Outlook
APAC CIO Outlook magazine connects the Enterprise IT Community in Asia Pacific Countries. It gives a platform where CIO and other technology decision-makers come together to share thought leadership across industries along with their visions and talk about the ongoing and upcoming technology trends. This Knowledge platform brings together CIO, CXO's and other technology decision-makers to deliberate over critical market challenges and the current technology trends across industries.
Media Partner
Times of AI
Times of AI is a pioneering AI news website dedicated to delivering the latest and most comprehensive coverage of artificial intelligence (AI) advancements, trends, and insights. We are at the forefront of the AI revolution, empowering professionals, researchers, and enthusiasts with the knowledge they need to navigate the rapidly evolving world of AI.
Media Partner
CryptoNewsZ
CryptoNewsZ is a trusted global source for accurate and up-to-date news and insights on cryptocurrency, blockchain, and the web3 ecosystem. CryptoNewsZ aims to become a leading platform for millions of crypto enthusiasts worldwide, offering extensive coverage of the rapidly developing digital economy. The site serves as a resource for seasoned traders, blockchain enthusiasts, and beginners exploring the world of digital assets, empowering them with reliable knowledge and actionable insights.
Media Partner
NameCoinNews
NameCoinNews is a trusted source for the latest news and updates on Namecoin and other cryptocurrencies. The platform provides in-depth analysis, price predictions, and insights into the cryptocurrency market. Whether you're a seasoned trader, blockchain enthusiast, or new to the world of digital currencies, NameCoinNews offers reliable information and actionable insights to help you navigate the dynamic crypto landscape.
Media Partner
CryptoMoonPress
CryptoMoonPress delivers a comprehensive blend of breaking news, in‑depth analysis, and timely market updates across the cryptocurrency ecosystem, covering everything from major coins and ICOs to emerging DApps and blockchain developments. It aims to give readers a bird’s‑eye view of crypto use cases with an investment perspective, sourcing high‑quality, unbiased content rapidly from reliable outlets. Geared toward crypto believers, seasoned traders, and newcomers alike, CryptoMoonPress strives to be the go‑to platform for accurate insights and to foster widespread awareness of blockchain technology.
Media Partner
CoinNewsSpan
CoinNewsSpan is a crypto‑focused news portal offering fresh, authentic, and unbiased coverage of leading cryptocurrencies, ICOs, blockchain projects, dApps, and related financial news such as price movements, regulatory updates, and reviews of trading tools like bitcoin robots and forex brokers. Its expert editorial team thoroughly vets each article to ensure accuracy and depth, while also simplifying complex industry jargon for beginners. Whether you’re seeking trading tutorials, forward‑looking trend analysis, or daily market briefs, CoinNewsSpan serves both novices and experts with reliable, well‑researched content.
Media Partner
TimesOfBlockchain
Times Of Blockchain is your go-to hub for the latest news, trends, and insights in the world of blockchain and cryptocurrency. The platform covers a wide range of topics, including blockchain technology, NFT news, metaverse developments, and more. Whether you're a blockchain enthusiast, tech professional, or simply curious about the future of digital assets, Times Of Blockchain provides comprehensive and up-to-date information to keep you informed and engaged.
Media Partner
CapitalBay News
CapitalBay News is a dynamic digital news platform that delivers the latest headlines across a wide range of categories including finance, cryptocurrency, gambling, health & medical, entertainment, security, and world events. It features timely updates on market trends, blockchain innovations, betting insights, and global happenings. The site also hosts reviews, editorial content, and coverage of major tech and crypto events.
CX Live Dialogue with Andy Rangel, Chief Executive Officer of Malaysia and Thailand, TP

Blending AI and Emotional Intelligence: Delivering culturally aware CX at scale
Customer Experience Live interviewed Andy Rangel, Chief Executive Officer of Malaysia and Thailand, TP
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With the rise of generative AI, how is TP integrating it into CX strategy to deliver more meaningful, humanized interactions?
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TP emphasizes AI as a tool to augment—not replace—human agents. How has this approach shaped your operations in APAC?
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Serving diverse APAC markets requires local adaptation. How does TP tailor AI tools to meet cultural and linguistic nuances across the region?
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How do you see the role of AI evolving in the next phase of customer experience innovation in APAC?
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