AI for customer service: how to improve CX beyond chatbots
Chatbots have become practically synonymous with artificial intelligence (AI) for customer service. The chatbots that leverage AI and...
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Identifying unrealized market potential using Robotic Process Automation
Business leaders are well acquainted with RPA and are aware of the several benefits that automation could bring. From cutting down costs...
How are businesses eliminating siloed operations through RPA?
Studies have shown that Fortune 500 companies lose an average of $31.5 billion per year due to the failure of sharing knowledge across...
Transforming Robotic Process Automation with AI and ML
By combining the capabilities of robotic process automation with artificial intelligence, it is possible to transform regular robotic...
How automation changed my career: Vasu Jain, Lead Software Engineer at Slack
Time and again, we’ve seen how automation makes our customers’ lives easier. But in many cases, it does much more than that—our champions...
IT automation: what it is and 6 examples that highlight why it’s critical
Your IT department is the backbone of your organization. Your team supports lines of businesses’ systems, provides new hires with the...
Why should oil and gas enterprises embrace the digital twin technology?
Globally, leading oil and gas companies are strengthening their frameworks to increase resilience and agility, by leveraging automation....
53% growth of intelligent automation in the oil and gas industry
The majority of oil and gas companies globally are distressed with their current manual operating systems. Businesses are implementing...
3 stages of an enterprise automation program lifecycle
There are clear guidelines that help companies prepare for their automation projects and leverage sustainable competitive advantage by...
5 questions to ask before commencing your automation journey
Leading enterprises worldwide are moving their value chains towards an automated system. However, the progress of all automation...
How to build enterprise resilience through intelligence automation
According to current research, organisations will spend $2.4 billion on RPA and IA transformation in 2022. As hyper-automation and...
4 ways RPA and BPM are relationally valuable to optimise CX
RPA systems represent an incredible tool for rapidly revitalizing companies that handle massive data transactions, to energise CX.
Big Data, AI & RPA are amplifying patient experience
Digital technology has increased operational efficiency and elevated the standards of patient experience as well as amplifying the value...
3 reasons why intelligent automation should be your best friend
Intelligent Automation (IA) and Artificial Intelligence (AI) will continue their quest to enable organizations to innovate and...
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