#CXLive

AI and automation form the backbone of digital twins. By feeding the digital twin with data, enterprises can test the physical...

Enterprises must leverage intelligent automation and AI to fuel digital twins with modelling and data to reshape the future of the...

Globally, leading oil and gas companies are strengthening their frameworks to increase resilience and agility, by leveraging automation....

The majority of oil and gas companies globally are distressed with their current manual operating systems. Businesses are implementing...

There are clear guidelines that help companies prepare for their automation projects and leverage sustainable competitive advantage by...

There are five key challenges businesses leaders face when automating and unifying their digital ecosystem. 1. Lack of structured data At...

Leading enterprises worldwide are moving their value chains towards an automated system. However, the progress of all automation...

According to current research, organisations will spend $2.4 billion on RPA and IA transformation in 2022. As hyper-automation and...

With digital CX taking centre stage in most organisations, the role of CX Leaders is to assess emerging technologies and build a business...

RPA systems represent an incredible tool for rapidly revitalizing companies that handle massive data transactions, to energise CX.

CCaaS enables you to leverage digital deflection—virtual agents, web experience, and self-service channels—thereby reducing toll-free...

Intelligent Automation (IA) and Artificial Intelligence (AI) will continue their quest to enable organizations to innovate and...