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Exploring trends re-imagining CX
Multi-experience (MX) helps organisations deliver frictionless CX
The needs and expectations of the customer and employee are very similar and therefore organisations must deliver a unified, seamless...
1 min read
Digitisation of museums amplifying engagement and visitor experience
Digitisation has been a growing trend in museums as early as a decade ago, and the global pandemic has amplified the international...
5 min read
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