Insights

Companies increasingly adopt innovative solutions to enhance operations as the oil and gas sector evolves. According to global technology...

Software as a Medical Device (SaMD) represents a groundbreaking convergence of technology and medicine. It refers to software...

Robotic process automation (RPA) is a well-established means of automating repetitive business processes implemented in software. It’s...

Meet KYC Compliance Head-On With complex regulatory regimes, rising security and fraud threats, and large volumes of data getting more...

As the world rapidly evolves, the contact center is no exception. We find ourselves at the crossroads of two powerful forces: the rise of...

Find out how Lucy Edmunds' experience with an airline's chatbot left a lot to be desired, and how testing could have prevented this. I...

According to the CX Live Intelligence Report 2023, a staggering 35% of the surveyed companies in the Middle East are re-evaluating their...

Studies have shown that Fortune 500 companies lose an average of $31.5 billion per year due to the failure of sharing knowledge across...

Businesses and business executives are relying more than ever on analytics to drive performance forward. By 2023, more than 33% of large...

“Uniphore transformed our quality and compliance efforts, saving our analysts’ time, enabling us to monitor every conversation with...

By combining the capabilities of robotic process automation with artificial intelligence, it is possible to transform regular robotic...

Time and again, we’ve seen how automation makes our customers’ lives easier. But in many cases, it does much more than that—our champions...

Your IT department is the backbone of your organization. Your team supports lines of businesses’ systems, provides new hires with the...

The continued adoption of software-as-a-service (SaaS) applications has led to unforeseen issues. According to the latest estimates, the...

We’re excited to announce that G2, the largest peer-to-peer review site for business software, has listed Workato as the “Best Software”...

AI and automation form the backbone of digital twins. By feeding the digital twin with data, enterprises can test the physical...

Enterprises must leverage intelligent automation and AI to fuel digital twins with modelling and data to reshape the future of the...

Globally, leading oil and gas companies are strengthening their frameworks to increase resilience and agility, by leveraging automation....

The majority of oil and gas companies globally are distressed with their current manual operating systems. Businesses are implementing...

There are clear guidelines that help companies prepare for their automation projects and leverage sustainable competitive advantage by...