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28-29 March
Crowne Plaza Muscat, Oman

#CXLiveTweets

As organisations prioritise automation, CIOs must explore strategies to unlock momentous new capabilities, reduce costs & increase efficiencies.

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Colocated Show

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Intelligent Automation & Digital Twin Show 2023

Sponsors IA Show 2022

Show Platinum Partner

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Workato

Workato is the leading Integration and Automation Platform. Recognized as a leader, Workato is the only enterprise platform that enables both business and IT to integrate their apps, automate business workflows, and drive real-time outcomes from business events, without compromising security and governance. Workato is trusted by over 11,000 of the world's top brands and fastest-growing innovators. For more information, visit www.workato.com or connect with us on social media:

Platinum Partner

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UiPath

UiPath has a vision to deliver the Fully Automated Enterprise™, one where companies use automation to unlock their greatest potential. UiPath offers an end-to-end platform for automation, combining the leading Robotic Process Automation (RPA) solution with a full suite of capabilities that enable every organization to rapidly scale digital business operations.

Platinum Partner

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Automation Anywhere

For more information please visit https://www.automationanywhere.com/

Platinum Partner

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Square One

For more information please visit https://www.squareonemea.com/

Gold Partner

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Resolve

For more information please visit https://resolve.io/.

Gold Partner

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Appian

Appian is the unified platform for change. We accelerate customers’ businesses by discovering, designing, and automating their most important processes. The Appian Low-Code Platform combines the key capabilities needed to get work done faster, Process Mining + Workflow + Automation, in a unified low-code platform. Appian is open, enterprise-grade, and trusted by industry leaders. For more information, visit www.appian.com.

Gold Partner

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Freshworks

Freshworks profile: Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global offices to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media. For more information visit www.freshworks.com.

Automation Partner

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Aspire Systems

Aspire Systems is a global technology services firm serving as a trusted technology partner for our customers. We work with some of the world’s most innovative enterprises and independent software vendors, helping them leverage technology and outsourcing in our specific areas of expertise. Our core philosophy of “Attention. Always.” communicates our belief in lavishing care and attention on our customer and employees.

Strategic Partner

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FourNxt

FourNxt is a Technology firm based the UAE specialized in Intelligent automation, Low code technologies and Process Management. FourNxt is a turnkey IA solutions provider having partnerships with leading platforms such as UiPath, Automation Anywhere, Blueprism and Microsoft. FourNxt provides services ranging from consulting, design, development and MSP models. FourNxt provides services across EMEA and has development centres based in India.

Strategic Partner

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DFCG

For more information please visit https://www.dfcg.fr/

Strategic Partner

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European Customer Experience Organisation

We believe that delivering a great pan-European customer experience (CX) can be hard and there is an opportunity to bring together leaders and organisations, operating in Europe and , so that they can share knowledge, best practice, insights, stories and lessons with a view to raising the collective experience and developing the European Customer Experience approach.

We believe this can be best achieved, in the first instance, through the creation of an online, open, professional, social network community where members, stimulated by ambassadors,curated experts and facilitated discussion, can work together to solve existing and future CX challenges in a practical and straight forward manner.

Media Partner

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The Customer Institute

The Customer Institute is an independent global organization setting the gold standard for customer experience, as well as enabling and recognizing excellence in customer centricity.

The Customer Institute develops, finds, and promotes best practices, and proves the value of customer-centricity to organizations in B2C, B2B, as well as in the public sector. Through our certification and assessment programs we enable and recognize excellence in customer centricity.

We are the go-to destination for organizations looking to excel through customer centricity.

Media Partner

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The Customer Data Platform Institute

The Customer Data Platform Institute educates marketers and technologists about customer data management.   The Institute publishes industry news and educational materials, provides vendor comparison reports, builds directories of industry vendors and service firms, and offers Webinars, workshops, and consulting on related issues.

 

Customer Data Platforms are defined as “packaged software that maintains a unified, persistent customer database which is accessible to external systems.”  They are the only types of packaged software specifically designed to create and share a complete view of each customer.  The CDP Institute’s RealCDPTM program certifies systems that meet the Institute’s definition.

Media Partner

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CX Excellence

No company can afford to lose customers. If your customers are leaving and you don't know the reason, it's time to find the causes. There are different ways to do this. 
 
Is your growth stagnating? Do you get the feeling that customers want more, but you can't put your finger on what? Do you feel that you know your customers as well as you should? Would you like to establish a closer relationship with your customers? If the answer to any of these questions is yes, it's a great opportunity to launch a Voice of Customer program to listen to your customers and to act on their feedback. With over 20 years of experience in a customer-facing B2B environment, CX Excellence is in an excellent position to give you the support you need.

Register now
for Intelligent Automation Show 2023

Contact us at enquire@customer-experience.live to see how you can participate.