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Colocated Shows

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23-24 May, Dubai

The only event providing unparalled discussions with the region's top CMOs

CMO Show Middle East 2023

Registration details

Please enter the details below to confirm your attendance at the show

Registration form

Company

First name

Last name

Job title

Business email

City

Mobile number

Country

Customise your agenda

You can customise your agenda at CMO Show by selecting the Leaders Roundtables, Workshops, Meetings Program and Leaders Connects. Please select these below:

Q1. Leaders Networking - Do you plan to join the 30 minutes networking session on day one, that enables you to interact with fellow attendees and exchange business cards. Make sure you bring ample business cards to have a great networking session.

Yes

Q2. Leaders Roundtable Day One - 30 minutes informal peer discussion session. Please select the roundtable you are keen to join

Leaders Roundtable 1: Aligning the organisation to achieve CX maturity and tangible outcomes from enterprise-wide CX transformation

Leaders Roundtable 2: Organizing your customer journey to guarantee a connected client experience right away

Leaders Roundtable 3: Omnichannel Excellence in Marketing and Customer Experience

Leaders Roundtable 4: How to build unified customer identities for enhancing customer experience

Leaders Roundtable 5: How do you ensure board management has the patience to allow CX strategy to deliver ROI and not just focus on margins?

Leaders Roundtable 6: Transitioning legacy contact centers into Next generation cloud contact center (CCaaS 3.0)

Leaders Roundtable 7: How do you embrace the ‘new normal’ to innovate and design the experience of the future

Leaders Roundtable 8: Understanding how a CDP creates value impact across various lines of business

Q3. Tech Demos - 5-minute demo sessions on the main stage to allow sponsors to showcase the best of their solutions and take 3 questions from the audience. Great for future RFPs.

Yes

Q4. Leaders Connects Day One - 60 minutes indepth discussion session. Please select the leaders connect you'd like to attend.

Leaders Connect 1: How evolving consumer behavior macro trends are affecting brands and service delivery

Leaders Connect 2: Beyond the Hype - The Practical Approach to Transforming Contact Centers

Leaders Connect 3: The role of CCaaS in understanding your customers and prospects in the digitized ecosystem

Leaders Connect 4: How to build unified customer identities for enhancing customer experience

Q5. Leaders Roundtable Day Two - 30 minutes informal peer discussion session. Please select the roundtable you are keen to join

Leaders Roundtable 1: Management of change in an enterprise-wide CX transformation

Leaders Roundtable 2: Key aspects to manage when undergoing Contact Center transformation

Leaders Roundtable 3: The future of customer experience and unified customer identities

Leaders Roundtable 4: How whatsapp messaging is enhancing customer engagement

Leaders Roundtable 5: Achieving CX maturity through internal stakeholder alignment

Leaders Roundtable 6: Design thinking enabling higher CX ROI

Leaders Roundtable 7: How to create resilience in your organisation and lead a concerted change management effort

Leaders Roundtable 8: How to create experiences that forge category leaders

CX Live Intelligence Report 2023-2024

The below questions are for the CX Live Intelligence Report that provides an industry benchmark for investment and solution deployment by organisations in 2023-2024. The completed report will be shared onsite with all attendees. Your responses will be anonymous.

Q7. Which customer experience tools in your current technology solution stack do you plan to upgrade?

Customer Relationship Management (CRM) Platforms

Customer Journey Management Software

Social Media Tools

Personalisation Platforms

Customer Feedback Management Tools

Q8. What is hindering you from amplifying your digital customer experience programme?

Capital required is not readily available

Inhouse technical skills are lacking

Securing internal cross-functional alignment is a challenge

Management of change is a challenge

Have not really thought about it till I received this survey

Q9. What budget do you foresee being allocated to tech deployment in 2024?

Up to £200 000

£200 001 to £500 000

£500 001 to £1 000 000

Greater than £1 000 001

Q10. Are you looking to meet new solution partners in 2024?

Yes

Q11. How soon do you see these solutions being implemented?

6-9 months

9-12 months

> than 12 months

Q12. Which of the following best describes your organisation’s meta and digital twin adoption?

We have not commenced any work on it

We have an active team working on it

We have completed a proof of concept and are piloting it

We have completed digital twin and/or meta implementation on one process end to end

We have completed digital twin and/or meta implementation on few process end to end

Q13.Which statement best describes your company's vision and ambition with CX?

We have a highly sophisticated

Our cloud based technology stack is evolving

Our cloud based technology stack needs improvement to achieve consistency between technologies we leverage

We need to invest in a cloud based technology stack

Q14. What is hindering you from amplifying your CX program?

Executive sponsorship from senior management

Capital required is not readily available

Securing internal cross-functional alignment is a challenge

Management of change is a challenge

Inhouse technical skills are lacking

Have not really thought about it till I received this survey

CX Live Interview

The CX Live Dialogues are industry favorites and get regular viewership to extract nuggets of information to help executives strengthen their CX journey. Would you like to use the platform to showcase thought leadership? The CX Live marketing team will conduct an interview with you. The questions are shared beforehand. The interview is conducted virtually.

Q15. Would you like to participate in CX Live Dialogues

Yes

Document Upload

Please upload the below documents as required by the Dubai Tourism and Commerce Marketing Authority for all conference speakers. Please upload based on your residency status.

International Speakers

Passport copy only (color)

UAE Speakers (expat)

Passport copy only (color)

+ Emirates ID (back&front, color)

UAE visa page (color)

UAE Speakers (citizen/national)

Passport copy only (color)

+ Emirates ID (back&front, color)

+ Unified number in the passport

Thanks for submitting!

We look forward to seeing you at the show!

#CXLiveTweets

#CXLiveTweets

Colocated Shows

23-24 May, Dubai

Registration form

Customise your agenda

You can customise your agenda at CMO Show by selecting the Leaders Roundtables, Workshops, Meetings Program and Leaders Connects. Please select these below:

CX Live Intelligence Report 2023-2024

Document Upload

Please upload the below documents as required by the Dubai Tourism and Commerce Marketing Authority for all conference speakers. Please upload based on your residency status.

International Speakers

UAE Speakers (expat)

UAE Speakers (citizen/national)

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#CXLiveTweets

Colocated Shows

23-24 May, Dubai

Registration form

Customise your agenda

You can customise your agenda at CMO Show by selecting the Leaders Roundtables, Workshops, Meetings Program and Leaders Connects. Please select these below:

CX Live Intelligence Report 2023-2024

Document Upload Please upload the below documents as required by the Dubai Tourism and Commerce Marketing Authority for all conference speakers. Please upload based on your residency status.

International Speakers

UAE Speakers (expat)

UAE Speakers (citizen/national)

Document Upload

Please upload the below documents as required by the Dubai Tourism and Commerce Marketing Authority for all conference speakers. Please upload based on your residency status.