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Colocated Shows

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23-24 May, Dubai

Re-imagine the future of contact centers

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Contact Center Show Middle East 2023

Registration details


Please enter the details below to confirm your attendance at the show

Registration form


Customise your agenda

You can customise your agenda at Contact Center Show by selecting the Leaders Roundtables, Workshops, Meetings Program and Leaders Connects. Please select these below:

Q1. Leaders Networking - Do you plan to join the 30 minutes networking session on day one, that enables you to interact with fellow attendees and exchange business cards. Make sure you bring ample business cards to have a great networking session.
Q2. Leaders Roundtable Day One - 30 minutes informal peer discussion session. Please select the roundtable you are keen to join
Q3. Tech Demos - 5-minute demo sessions on the main stage to allow sponsors to showcase the best of their solutions and take 3 questions from the audience. Great for future RFPs.
Q4. Leaders Connects Day One - 60 minutes indepth discussion session. Please select the leaders connect you'd like to attend.
Q5. Leaders Roundtable Day Two - 30 minutes informal peer discussion session. Please select the roundtable you are keen to join

CX Live Intelligence Report 2023-2024

The below questions are for the CX Live Intelligence Report that provides an industry benchmark for investment and solution deployment by organisations in 2023-2024. The completed report will be shared onsite with all attendees. Your responses will be anonymous.

Q6. In 2024, which solutions do you plan to leverage to enhance customer experience?
Q7. Which customer experience tools in your current technology solution stack do you plan to upgrade?
Q8. What is hindering you from amplifying your digital customer experience programme?
Q9. What budget do you foresee being allocated to tech deployment in 2024?
Q10. Are you looking to meet new solution partners in 2024?
Q11. How soon do you see these solutions being implemented?
Q12. Which of the following best describes your organisation’s meta and digital twin adoption?
Q13.Which statement best describes your company's vision and ambition with CX?
Q14. What is hindering you from amplifying your contact center automation program?

CX Live Interview

The CX Live Dialogues are industry favorites and get regular viewership to extract nuggets of information to help executives strengthen their CX journey. Would you like to use the platform to showcase thought leadership? The CX Live marketing team will conduct an interview with you. The questions are shared beforehand. The interview is conducted virtually.

Q15. Would you like to participate in CX Live Dialogues

Document Upload

Please upload the below documents as required by the Dubai Tourism and Commerce Marketing Authority for all conference speakers. Please upload based on your residency status.

International Speakers

Passport copy only (color)

UAE Speakers (expat)

Passport copy only (color)
+ Emirates ID (back&front, color)
UAE visa page (color)

UAE Speakers (citizen/national)

Passport copy only (color)
+ Emirates ID (back&front, color)
+ Unified number in the passport

Thanks for submitting!

We look forward to seeing you at the show!

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