CX Live UK web headers (2400 × 400 px) (3).jpg

Customer Experience Live

IA Live Dialogues

Workers at Gas Plant

Strengthen your automation strategy by leveraging the brainpower of your industry peers via our Expert Interviews.

Tune in to our expert Interviews to get answers to questions that are keeping you awake at night.

49%

of companies are investing in data analytics solutions – leveraging data analytics to drive insightful decisions whilst having strong data governance. Are you?

Intelligent Automation and Digital Twin Dialogues

Live with Gautam Krishnan,

COO & Co-Founder, Fournxt

As organizations prioritise automation for processes across functions, CIOs must explore strategies to unlock momentous new capabilities, reduce costs, and increase efficiencies.

Intelligent Automation is a critical business strategy, but a one-size-fits-all strategy simply won’t work. CIOs must distinguish between business processes and IT processes. IT is the backbone for any organization and must operate at a pace faster than the speed of business, with an automation strategy that is resilient and future-proof. So how do you ensure your IT automation strategy delivers maximum benefit by unlocking the potential for hyper speed in executing IT processes, agile decision making and process efficiencies to deliver accelerated growth.

 

In today’s interview we discuss:

 

  • How do you embrace this rapidly changing digital world and make the best automation choices?

  • How is intelligent automation in the cloud delivering value to organisations?

  • A successful automation strategy begins with accurate problem identification in a business process and subsequently selecting the right use case for automation.  When it comes to IT, how should CIOs approach this?

  • What is the difference between intelligent automation and RPA for business processes and intelligent IT automation?

  • How is the future of work being shaped by automation and where does IT fit in this landscape?

  • How can CIOs best utilize automation to accelerate digital transformation across the enterprise?

Gautam Krishnan, Fournxt YouTube  IA Live Dialogues THUMBNAIL.png

Watch the interview

Live with Krishnan Jayaraman, Vice President Enterprise Analytics, Aspire Systems

As organisations prioritise automation, RPA and AI, CIOs must explore strategies to unlock momentous new capabilities, reduce costs and increase efficiencies.

 

Intelligent Automation is a critical business strategy, not simply a technology implementation. So how do you ensure your RPA, and IA strategy will deliver maximum benefit by unlocking the potential for hyper-personalized experiences, agile decision making and process efficiencies to deliver accelerated growth.

 

In today’s interview we discuss:

  • How do you embrace this rapidly changing digital world and make the best automation choices?

  • How is cloud RPA delivering value to organisations?

  • A successful automation strategy begins with accurate problem identification in a business process and subsequently selecting the right use case for automation, how can CIOs ace this?

  • How is the future of work being shaped by automation?

  • What automation trends are driving digital transformation in enterprises?

Krishnan Jayaraman,  Aspire Systems - IA Live Dialogue  THUMBNAIL.png

Watch the interview

Live with Ashraf El Zarka, Regional VP for Middle East, Africa and Pakistan, UiPath

As organizations prioritise automation, RPA and AI, CIOs must explore strategies to unlock momentous new capabilities, reduce costs and increase efficiencies.

 

Intelligent Automation is a critical business strategy, not simply a technology implementation. So how do you ensure your RPA, and IA strategy will deliver maximum benefit by unlocking the potential for hyper-personalized experiences, agile decision making and process efficiencies to deliver accelerated growth.

 

In today’s interview we discuss:

How do you embrace this rapidly changing digital world and make the best automation choices?

How is cloud RPA delivering value to organisations?

A successful automation strategy begins with accurate problem identification in a business process and subsequently selecting the right use case for automation, how can CIOs ace this?

How is the future of work being shaped by automation?

What automation trends are driving digital transformation in enterprises?

Ashraf El Zarka, UiPath  - YouTube - IA Live Dialogues THUMBNAIL.png

Watch the interview

Live with James Steel, Divsional GM of Digital Transformation and Innovation, Mediclinic

Of all the industries that have been forever changed by the impacts of the global pandemic, healthcare arguably has changed the most. With significant advances in technology and methods necessary to support the high demand of access to healthcare and growing digitization of protected health information, the healthcare industry has evolved in novel ways to continue to deliver the same exceptional quality of service.

  • How has the role of AI advanced in diagnosis and drug development?
     

  • The most important element that powers artificial intelligence’s success in healthcare is data.  As healthcare providers are attempting to stay ahead of the knowledge curve to provide the best care and also take advantage of the opportunities presented by big data and analytics, do we also have limitations and challenges on data integration?
     

  • Can you share your thoughts of what the role of digital health informatics is in healthcare?
     

  • Can you please share your insights on how digital technologies are empowering clinical imaging?

James Steel, Mediclinic - YouTube - IA Live Dialogues THUMBNAIL.png

Watch the interview

Live with Vijay Kurkal, CEO, Resolve.io

Intelligent Automation is a critical business strategy, but a one-size-fits-all strategy simply won’t work. CIOs must distinguish between business processes and IT processes. IT is the backbone for any organization and must operate at a pace faster than the speed of business, with an automation strategy that is resilient and future-proof. So how do you ensure your IT automation strategy delivers maximum benefit by unlocking the potential for hyper speed in executing IT processes, agile decision making and process efficiencies to deliver accelerated growth.

 

In today’s interview we discuss:

  • How do you embrace this rapidly changing digital world and make the best automation choices?

  • How is intelligent automation in the cloud delivering value to organisations?

  • A successful automation strategy begins with accurate problem identification in a business process and subsequently selecting the right use case for automation. When it comes to IT, how should CIOs approach this?

  • What is the difference between intelligent automation and RPA for business processes and intelligent IT automation?

  • How is the future of work being shaped by automation and where does IT fit in this landscape?

  • How can CIOs best utilize automation to accelerate digital transformation across the enterprise?

Vijay Kurkal,  Resolve.io - YouTube - IA Live Dialogues THUMBNAIL.png

Watch the interview

Live with Arif Choksy, CFO at Bahra Cables

How Bahra Cables leverage process automation to improve accounts payable & banking transactions 

 

As AI and Intelligent Automation continue to expand, CFOs are recognising the importance of leveraging AI and ML in forging automation success.

  • How do you develop a strategy that expands your AI usage and gives you an opportunity to leverage unstructured data for enhanced outcomes?
     

  • Finance operations are being automated to optimize efficiency and reduce human errors. What processes have you automated at your end?
     

  • With the department handling some of the most sensitive and important information of the whole organisation, What are the barriers for businesses digitally transforming, particularly in the finance function?
     

  • What are the benefits that you would like to share when it comes to Finance automation which makes it easier for businesses to remain compliant?

Arif Choksy, Bahra Cables. IA Dialogues.jpg

Watch the interview

Interview with Syed Ashar Ahmed, Automation, EMAAR Technologies

Recipe to success in Hyperautomation

Over the past several years, enterprises have been investing in automation and AI  to enhance operations and free up employees to focus on more of the value-adding types of work that drive businesses forward.

  • Can you share how digital adoption has accelerated to solve evolving market conditions, new customer needs and changed employee circumstances?

  • There's also been a lot of hype around hyper automation and robotic process automation, in particular, as a gateway. How do you define hyper automation? How does it work? And what are the types of technologies that are needed?

  • How are your customers driving the adoption of automation? Do you see automation culture as an aspect and how do you deal with it?

  • Whilst, BPM and RPA may provide benefits independently, under the right circumstances and implementation strategy they can provide extended benefits when implemented together. What is the Middle East’s market appetite for this combined approach?

Syed Ashar Ahmed, EMAAR Technologies . IA Dialogues THUMBNAIL.jpg

Watch the interview

Live with Wissam Al Adany, Group Chief Information Officer, ADES Holding, KSA

4 Key Pillars to ensure success in implementing digital transformation

 

As an expert in the digital transformation journey, can you please share a few points on the best practices that you have implemented in your company, especially the challenges, and how it has benefited corporate performance?

  • Cloud computing is gaining more value than ever as businesses shift to remote and hybrid work environments. It has extended into every locale through specialised and purpose-built solutions. How advantageous is it when it comes to speed, flexibility, and scalability?
     

  • Can you share how CIOs can manage larger and more complex projects to improve performance, by adopting the right data strategy?
     

  • To improve the overall efficiency of the organisation, most CIOs are going to focus on automation in 2022. Technologies like AI, ML, IoT, robotic process automation (RPA) can help people engage in more meaningful, strategic, and critical work while automating redundant work. Can you please share your insights on this?
     

  • The most difficult part of the digital transformation isn’t technology but change management, especially in uncertain times - How far have you succeeded with this?

Watch the interview

Wissam Al Adany, ADES Holding. IA Dialogues THUMBNAIL.jpg

Live with Thuraya Al-Harthi,

Senior Specialist Emerging Tech, Ministry of Technology & Communication Oman

3 emerging technologies to look out for in 2022

 

Hyperautomation is the new trend as we step in 2022 what is your view on it?

 

In today’s interview we discuss:

  • What is the role of structured data is being magnified as intelligent automation gains momentum, how can organisations prioritise and manage this?
     

  • How is the management of change best achieved in an automation journey?
     

  • What challenges do you see for the industry in 2022?
     

  • What are the emerging technologies you see changing the automation landscape beyond 2022?

Thuraya Al Harthi, MTCIT Oman. CX Dialogues THUMBNAIL.jpg

Watch the interview

Live with Areej Masoud Nasser Al Shibani, Director of HR D, Ministry of Transport, Communication and Information Technology, Oman

The power of Cognitive Computing in transforming the key dimensions of HR

 

Implementing IA and AI in HR helps increase productivity and has the potential to reduce operational costs and the time spent on mundane, repetitive tasks. It can also boost the overall employee experience, which helps drive retention rates upwards.

 

In today’s interview we discuss:

  • How is automation delivering value to your organisation?

  • Can you explain the power of cognitive computing to transform key dimensions of HR, such as HR Operations, Talent Acquisition, and Talent Development?

  • How do you manage the risks which include costs for investing in new forms of infrastructure, technical problems, and data protection considerations

  • How has workflow efficiency been introduced by automating processes such as payroll, leave management etc

  • With the new age digital workforce drive, LMS will be a key consideration for organisations, how are you digitizing the learning and development needs of your employees?

Areej , MTCIT Oman. CX Dialogues THUMBNAIL.jpg

Watch the interview

CX Live Events