Intelligent Automation Awards Middle East, 2022
24 May 2022, Dubai

Shine The Spotlight On Your Intelligent Automation Team

The Intelligent Automation Awards Middle East program provides you in-depth analysis, measure and validation of your benchmark excellence.

Nominations for 2022 are now open!

Mark the dates

Nominations close on 27 January 2022

Winners will be announced at the Exclusive Awards Ceremony on 24 May 2022 in Dubai.

27 January 2022 - Nominations Submission
30 January 2022 - Nomination Check completed
10 February 2022 - First shortlist announced
24 May 2022 - Awards Ceremony

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Why participate

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Industry Endorsement

A customer excellence endorsement by the industry is a recognition of excellence beyond testimonials and valued by your customers.

Team Achievement

CX excellence is a team effort and awards are a great way to celebrate that achievement as a team. The Customer-Experience.Live awards process ensure your team is recognized not just by experts but also your customers.

Benchmark Excellence

The Customer-Experience.Live awards program provides you in-depth analysis, measure and validation of your benchmark excellence.

Award Categories

Intelligent Automation Leader of the Year

Intelligent Automation Live Awards program provides you in-depth analysis, measure and validation of your benchmark excellence.

Best Automation Project

Intelligent Automation Live Awards program provides you in-depth analysis, measure and validation of your benchmark excellence.

Best Multi-Experience Project

Intelligent Automation Live Awards program provides you in-depth analysis, measure and validation of your benchmark excellence.

Best BOT Project

Intelligent Automation Live Awards program provides you in-depth analysis, measure and validation of your benchmark excellence.

Best Cloudification Project

Intelligent Automation Live Awards program provides you in-depth analysis, measure and validation of your benchmark excellence.

Best Management of Change

Intelligent Automation Live Awards program provides you in-depth analysis, measure and validation of your benchmark excellence.

Best Shared Service Center Automation

Intelligent Automation Live Awards program provides you in-depth analysis, measure and validation of your benchmark excellence.

Best Data Strategy

Intelligent Automation Live Awards program provides you in-depth analysis, measure and validation of your benchmark excellence.

Best CX and IA Alignment

Intelligent Automation Live Awards program provides you in-depth analysis, measure and validation of your benchmark excellence.

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Sector Participation

Banking and Finance

Retail

Healthcare

FMCG

Oil and Gas

Government

Entertainment

Telecoms

Manufacturing

Energy and Utilities

Real Estate

Hospitality

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Program details

5.00pm Welcome Address

5.10pm Awards Ceremony

6.10pm Closing Remarks

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Awards nomination

Contact us to submit your nomination

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Judging Criteria - Intelligent Automation Awards Middle East

The Intelligent Automation Awards Middle East are judged by an independent panel of industry experts who follow the criteria highlighted below when grading the nominations:

Strategic Vision: How does the project fit in with the organization’s strategic vision and long term goals

Value Creation: how did the project create and enhance value creation

Seamless Implementation: how diverse teams were engaged to enhance the quality of the implementation process

Leadership Engagement: the level of senior management involvement and

Innovative Solutions and Toolkits: how innovative was the project deployment, what solutions and tools were leveraged

Press coverage