CX leaders are under pressure to deliver a strategy that is resilient.

So how do you build a value-driven CX strategy and reshape your business model for a changed consumer?

CX Live Leaders Exchange comes at an opportune time as organisations re-align organisational objectives, corporate and risk management strategies to tackle highly volatile economic conditions ridden with market instability, price floating, and pressure on revenues. The Exchange examines strategy re-design, process design excellence, CX and brand alignment, capability enhancement, and more via powerful discussions.