Global technology leader Sprinklr officially launches Middle East-based growth hub at GITEX Global 2023
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New LEED-certified hub at Dubai Internet City to support expansion of Sprinklr’s AI-driven Unified-CXM platform Press Release October 19,...
Sprinklr Announces Local Data Hosting Solution in the Kingdom of Saudi Arabia with Google Cloud
NEW YORK -- March 11, 2024 -- Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern...
Empowering customer experience agents for success
I believe that a key ingredient to exceptional customer experiences lies in the empowerment of our customer experience agents. When we...
Empowerment breeds excellence - This rings especially true in the realm of customer service
In a customer-centric world, the key to an unforgettable service experience lies in the hands of your workforce. Empowering them...
2024: Time to leap into innovation, embrace AI's dragon's breath and take customer experience to new heights
Ever wonder what you would do with one extra day? That's the gift a leap year gives us every four years—when the calendar delivers 29...
A quick reference guide to measuring customer experience
The axiom "you can't manage what you don't measure" is particularly true of customer experience (CX), but the multi-faceted nature of CX...
NICE Enlighten Copilot: The next generation AI-driven intelligence to the entire CX workforce is here
2024 is the year of AI, and NICE is leading the way with new capabilities using its purpose-built AI, Enlighten. Last week, NICE...
Supercharging Customer Experience: The Omni-Channel GenAI Revolution
Learn about the transformative impact of GenAI in email, voice, and chat automation for customer service executives. In today's...
Upgrade Your Genesys Contact Center With Enterprise Bot’s GenAI Automation
Explore the benefits of enhancing your Genesys setup with advanced AI-powered features for omni-channel automation, agent assist, and...
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