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​26 September


Submit your nomination for 2023

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26-27 September

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Customer Experience Live Awards UK

Customer Experience Live Global Awards 2023


Shine The Spotlight On Your CX Team

The Customer Experience Live Global Awards program provides you indepth analysis, measure and validation of your benchmark excellence.


Mark the dates


Nominations submission by 26 May 2023

Winners will be announced at the Exclusive Awards Ceremony on 26 September 2023 in London

  • 26 May 2023 - Nominations Submission

  • 24 June 2023 - Nomination Check completed

  • 15 August 2023 - ​First shortlist announced

  • 26 September 2023 - Awards Ceremony

Validate your excellence benchmark


Industry Endorsement

A customer excellence endorsement by the industry is a recognition of excellence beyond testimonials and valued by your customers.


Team Achievement

CX excellence is a team effort and awards are a great way to celebrate that achievement as a team. The Customer-Experience.Live awards process ensure your team is recognized not just by experts but also your customers.


Benchmark Excellence

The Customer Experience Live awards program provides you with in-depth analysis, measure and validation of your benchmark excellence.

CX Live Birmingham afforded us the opportunity to have a few strategic, valuable 1:1 meetings with leaders to explore partnerships and see how we can help deliver exceptional CX for brands and customers.

Senior Manager, Emplifi

Award Categories

14 in-depth categories


Sector Participation

Cross-sector participation

Program details

Awards ceremony on 26 September 2023

microphone on stage
5.00pm Welcome Address
5.10pm Awards Ceremony
Stage Mist
6.10pm Closing Remarks

Awards nomination

Contact us to submit your nomination

Business Conference

Judging Criteria - CX Live 2023 Awards

The CX Live Awards are judged by an independent panel of industry experts who follow the criteria highlighted below when grading the nominations:

Who attended CX Live Global Awards 2022

CX Live Awards are attended by top-tier organisations in the region