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8 November 2022
The Grand Hotel Birmingham

#CXLiveTweets

Nominations for 2022 are now closed!

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8-9 November
The Grand Hotel Birmingham

Customer Experience Live Awards UK

Customer Experience Live Global Awards 2022

Shine The Spotlight On Your CX Team

The Customer Experience Live Global Awards program provides you indepth analysis, measure and validation of your benchmark excellence.

Nominations for 2022 are now closed!

Mark the dates

Nominations closed on 28 July 2022

Winners will be announced at the Exclusive Awards Ceremony on 8 November 2022 in Birmingham

28 July 2022 - Nominations Submission
5 Aug 2022 - Nomination Check completed
30 September 2022 - First shortlist announced
8 November 2022 - Awards Ceremony

Nominate Now

Enquire Today

Why Participate?

Validate your excellence benchmark

Request the brochure

Enquire Today

Industry Endorsement

A customer excellence endorsement by the industry is a recognition of excellence beyond testimonials and valued by your customers.

Team Achievement

CX excellence is a team effort and awards are a great way to celebrate that achievement as a team. The Customer-Experience.Live awards process ensure your team is recognized not just by experts but also your customers.

Benchmark Excellence

The Customer Experience Live awards program provides you with in-depth analysis, measure and validation of your benchmark excellence.

Award Categories

14 in-depth categories

Best CX Transformation Project

Best Digital CX Project

Best VoC Strategy

Best CX and Operational Excellence

Best CX and IA Alignment

Best Customer Journey Mapping

Best Customer Contact Center

Best Patient Experience

Best Guest Experience

Best Customer Care

Best CX Leadership

Best Customer Support

Best VoC Transformation

Best Change Management

Nominate now

Sector Participation

Cross-sector participation

Enquire now

Banking and Finance

Retail

Healthcare

FMCG

Oil and Gas

Government

Entertainment

Telecoms

Manufacturing

Energy and Utilities

Real Estate

Hospitality

Program details

Awards ceremony on 8 November 2022

5.00pm Welcome Address

5.10pm Awards Ceremony

6.10pm Closing Remarks

Request the brochure

Awards nomination

Contact Now

Judging Criteria - CX Live 2022 Awards

The CX Live Awards are judged by an independent panel of industry experts who follow the criteria highlighted below when grading the nominations:

Strategic Vision: How does the project fit in with the organization’s strategic vision and long term goals

Value Creation: how did the project create and enhance value creation

Seamless Implementation: how diverse teams were engaged to enhance the quality of the implementation process

Leadership Engagement: the level of senior management involvement and

Innovative Solutions and Toolkits: how innovative was the project deployment, what solutions and tools were leveraged

Who is attending CX Live Global Awards 2022

CX Live Awards are attended by top-tier organisations in the region

Barclaycard Payments

Emplifi

Clear

Potter Clarkson

CEC

Close Brothers

Halfords

Emplifi

Wesleyan

Lyca

Cazoo

Electrolux

Altanfeethi

EasyJet

National Express

Alexander McQueen

Tribe

Danone

Octopus Energy

M&G

Barclaycard Payments

Chalhoub Group

Asda

Aramex

Atom Bank

Skipton Building Society

FC Bayern Munchen

Formula E

HSBC

Nutmeg

Cancer Research UK

Mastercard

The Crown Estate

YOrkshire Water

NCS

England Rugby

Lumo

Quilter

Boomin

Constomer Institute

Storfund

SSE

MADE

Leicestershire County Council

Ikano Bank

Taylor Wimpey

Birmingham City Council

Energia

Crocs

Close Brothers

CX Future

Yellow.ai logo

Contact to sponsor

Showcase your brand and thought leadership

CX Live Awards are a perfect way to showcase your brand and thought leadership.

Over 30,000 CX executives are seeking recognition for their CX programs. Talk to us about how you can reach out to them.

Request a call

#CXLiveTweets

8 November 2022
The Grand Hotel Birmingham

#CXLiveTweets

8-9 November
The Grand Hotel Birmingham

Industry Endorsement

Team Achievement

Benchmark Excellence

Award Categories

Sector Participation

Program details

Awards nomination

Judging Criteria - CX Live 2022 Awards

Who is attending CX Live Global Awards 2022

Contact to sponsor

CX Live Awards are a perfect way to showcase your brand and thought leadership.

Over 30,000 CX executives are seeking recognition for their CX programs. Talk to us about how you can reach out to them.

Subscribe to our shows, insights, awards and leaders connects

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8 November 2022 The Grand Hotel Birmingham

#CXLiveTweets

8-9 November The Grand Hotel Birmingham

Industry Endorsement

Team Achievement

Benchmark Excellence

Award Categories

Sector Participation

Program details

Awards nomination

Judging Criteria - CX Live 2022 Awards

Who is attending CX Live Global Awards 2022

Contact to sponsor

CX Live Awards are a perfect way to showcase your brand and thought leadership. Over 30,000 CX executives are seeking recognition for their CX programs. Talk to us about how you can reach out to them.

8 November 2022
The Grand Hotel Birmingham

8-9 November
The Grand Hotel Birmingham

CX Live Awards are a perfect way to showcase your brand and thought leadership.

Over 30,000 CX executives are seeking recognition for their CX programs. Talk to us about how you can reach out to them.