Customer-centered frameworks will be key to outstanding patient experience
By creating a customer-centred framework, hospitals, clinics, and healthcare providers are able to extend their services to satisfy...
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Blockchain technology is set to revolutionise healthcare and patient care
Since Blockchain is an incorruptible digital ledger, it tackles the problem of the protection of patient data. The purpose of the chain...
How IoT and IoMT are enabling superior patient care
The ongoing pandemic has given a brutal reminder of how unprepared the world is against infectious diseases. Implementation of IoMT...
Will AI enable us to predict future pandemics and improve healthcare delivery?
With the multitude of data processed and analyzed every minute, as AI capabilities improve and Machine Learning and Quantum Learning...
4 challenges of service centralisation to be aware of
When healthcare organisations consolidate their services - to bring efficiencies, or reduce costs, they must be aware of 4 challenges....
Managing patient data through effective data governance
All AI and CX projects need structured data. Regardless of the phase and organizational hierarchy, there are 4 principles health...
Enhancing patient experience and value of care – 5 factors driving success
The backbone of a strong patient experience is data. Unless data is collected, understood, leveraged, and acted upon, it won’t impact...
