By creating a customer-centred framework, hospitals, clinics, and healthcare providers are able to extend their services to satisfy...

Since Blockchain is an incorruptible digital ledger, it tackles the problem of the protection of patient data. The purpose of the chain...

The ongoing pandemic has given a brutal reminder of how unprepared the world is against infectious diseases. Implementation of IoMT...

With the multitude of data processed and analyzed every minute, as AI capabilities improve and Machine Learning and Quantum Learning...

When healthcare organisations consolidate their services - to bring efficiencies, or reduce costs, they must be aware of 4 challenges....

All AI and CX projects need structured data. Regardless of the phase and organizational hierarchy, there are 4 principles health...

The backbone of a strong patient experience is data. Unless data is collected, understood, leveraged, and acted upon, it won’t impact...

The patient experience outcomes are a direct indicator of the quality of care. Healthcare organisations need to focus on delivering an...

Patient experience is top of the mind for all senior management in the healthcare sector. The pandemic has amplified the value of care...

Digital technology has increased operational efficiency and elevated the standards of patient experience as well as amplifying the value...