Centro & Genesys: Building Digital Connections for Exceptional Customer Experiences
As businesses continue to evolve, so do the expectations of today's customers. No longer is friendly and efficient customer service...
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Sprinklr partners with Abu Dhabi Digital Authority to adopt and scale Unified-CXM Programs
Global Unified Customer Experience Software provider continues to scale operations in the Middle East. New York, NY, October 12, 2022 –...
Dubai Property Developer Nakheel Unifies its Digital Customer Experience with Sprinklr
New York, NY, October 10, 2022 – Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern...
An Industry Disruptor Talks Innovative Guest Experiences
Listen to the webinar: Airbnb & Medallia on Innovative CX “Before we had the Medallia platform, we did have some survey data and it was...
All Things Experience Newsletter: Edition 1 by Medallia
Before we dive in, let’s give an idea of what you should expect from this newsletter when it hits your inbox. All Things Experience is...
British Council from High Social Media Response Times to High Sales Growth in 11 months by RAYA CX
RAYA CX is putting a spotlight on its successful CX journey with the British Council in the MENA region through our case study. RCX has...
2023 Customer Experience Predictions: What CX Leaders Need to Know
From established brands to disruptive startups, everyone is rethinking their strategies this year — check out the 2023 customer...
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With an unrivalled scope of data, end-to-end solutions and a host of capabilities, we’re here to help your big business achieve big...