top of page
CX Live UK web headers (2400 × 400 px) (3).jpg

Customer Experience Live

Covid-19 Health and Safety Guidelines

Covid-19 Health and Safety Guidelines for the In-person CX Live Show

Woman with Protective Mask

Customer Experience Live works towards ensuring your event experience and engagement is safe and comfortable – so you can enjoy learning and networking.

We have pro-actively limited attendance and are working with venues to ensure social distancing guidelines are adhered to.

Safety guidelines

Netcore Case Studies

At the Airport

Travel and Health Guidelines

CX Live will undertake the below Travel and Safety measures to deliver a safe event.

• All event attendees are requested to not attend the event if they are unwell

At the Airport

Sanitization, Social Distancing and Masks Guidelines

CX Live will undertake the below Sanitization, Social Distancing and Mask protocols to deliver a safe event.



• Masks are mandatory at Dubai events

• Hand sanitizers will be available at the registration counter and in the conference halls at all times


Build-up & Break Down

• Masks and gloves are mandatory during build and break down in Dubai

• Deliveries to the loading dock may be subject to sanitization control as deemed appropriate


Registration Desk

• Safe social distancing will be practiced at the time of registration

• Hand sanitizers will be available at all times

• Delegate, sponsor badges will be sanitized prior to handout

• Face masks are mandatory at all times for event attendees


Conference and Meeting Zones

• Conference and break-out areas will be sanitized pre-arrival and during breaks

• After every use, all audio visual equipment will be sanitized including microphones, lapels, lectern etc


Exhibition Area

• Safe social distancing will be practiced around all exhibitor stands

• For hygiene reasons all promotional materials will be available digitally


Food & Beverage

• There will be controlled access to the self-service buffet at all times


Physical Distancing and Crowd Control

• Physical distancing protocols will be adhered to all times


Conference Area Guidelines

Registration Area

• A streamlined registration system will be followed

• Queue management will be practised and a minimum 2 m distance will be maintained at the registration desk

• Should it be necessary, CX Live will make attendee records available to local authorities in the event a contract tracing is required.


Networking and Exhibition Area

• Guests will be controlled around the exhibition area

• Clearly marked routes around the exhibition area will ensure adequate distancing and avoid crowding the floor


Conference Room

• Tables will be placed at least two metres apart from each other

• Upto 10 guests may be seated per table to keep a very safe distance between seats

• Attendees will not be seated face-to-face

• Proactive safety measures enforce limited attendance to the conference

At the Airport

Important Contacts

Ministry of Health and Community Protection

Department of Health

Dubai Airports

Emirates Airlines

Dubai Police

bottom of page