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Customer Experience Live 2022 Awards

Shine The Spotlight On Your CX Team

Award Nominations

Key Dates

10 January 2022 - Nominations Submission
30 January 2022 - Nomination Check completed
10 February 2022 - First shortlist announced
23 May 2022 - Awards Ceremony

Important Information

Additional supporting documents, pictures or presentations can be uploaded with the nomination form. They can also be submitted via email to awards@customer-experience.live after the nomination form has been submitted.

Submissions need to be made on behalf of a Company. Individual submissions will not be considered.

The name of the executive submitting the nomination should be mentioned along with contact details to ensure the CX Live team can reach you.

Nomination Form

Company

First Name

Last Name

Job Title

City

Phone

Country

Award Category

Best CX and Operational Excellence

Best CX and IA Alignment

Best CX and Bot Project

Best Customer Contact Center

Best Patient Experience

Best Guest Experience

Best Customer Care

Best CX Leadership

Best CX in Shared Services

Best VoC Transformation

Best B2B CX

Best CX Technology Partner

Please provide 100-750 word justification of why the nominated individual or company merits the award referencing the criteria outlined below.

1. CX and next-gen technology alignment

2. Top management and cross-functional alignment

3. Furthering business goals and pushing to be an industry leader

4. Innovation and budget enhancement for achieving CX excellence

5. Customer satisfaction. Company perception and 3 customer testimonials.

In 2022-2023 what solutions will you be looking at to enhance customer experience

Data Analytics

Data Security and Cybersecurity

CRM

Voice of Customer

Speech Analytics

AI and Automation

Intelligent Chatbots

ML and Quantum AI

Contact Center Solutions

Cloud Experience Management

Customer Journey Mapping

Cloud and Data Storage

What budget do you plan to set aside for CX enhancement in 2022-2023

Upto USD 200,000

USD 200,000 - USD 500,000

USD 500,000 - USD 1,000,000

Greater than USD 1,000,000

How soon do you plan on implementing these technologies to further enhance your CX?

Less than 6 months

6-9 months

9-12 months

Greater than 12 months

Have you shortlisted the solution partners already?

Yes

I am authorised to submit this nomination and have approval from interested parties

Yes

Upload Supporting Documentation Here

PDF or Word Ducument. Max Size 1MB

Thanks for submitting! If you have any enquiries please do not hesitate to reach us on

enquire@customer-experience.live

Award Categories

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Customer Experience Live brings together leading stakeholders that are crafting cutting-edge digital transformation and CX strategies, to orchestrate game-changing innovations.